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CDK Global

CDK Global

CDK Drive

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About the Product

Not all DMS solutions are created equal. When choosing a DMS solution, look closely at the complete offering – you need a solution that helps drive profitable results.
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Last edited by Laurel Stankus on A few seconds ago

Product Summary

Product Overview
CDK Drive Product Overview

.overview .snapshot table { display: inline-table; } .overview .snapshot table tr td { border: none; } CDK Global DMS Product Overview Product Snapshot DMS - Sales/F&I Functional...

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by an Internet Director Jan 3, 2015
Recommended: NO
✅ Verified Rating

Pros: Great support team.

Cons: Antiquated interface. Users are restricted by overcomplicated tasks. A program based on Windows or Mac interface would be more user friendly. These are what people use at home, why overcomplicate it at work. I want my team to have the ability to do many roles at any time.

Dealer Rating
Reviewed by an Owner Nov 14, 2014
Recommended: NO
✅ Verified Rating

Pros: We are able to login to the system each morning.

Cons: Training is horrible. Promises are constantly broken. The mobile interaction is pathetic.

Dealer Rating
Reviewed by a Marketing Director Nov 12, 2014
Recommended: NO
✅ Verified Rating

Pros: Support via chat is usually pretty quick/helpful.

Cons: Needs to be more user friendly.

Dealer Rating
Reviewed by a Dealer Professional Aug 15, 2014
Recommended: YES
✅ Verified Rating

Pros: Customizable reporting through smart grid.

Cons: User friendly-ness. Product integration and training.

Dealer Rating
Reviewed by a Marketing Director Jun 7, 2014
Recommended: YES
✅ Verified Rating

Pros: well its ADP, or we are ADP ..........

Cons: Slow support and 'but you gotta sign a contract' mentality

Dealer Rating
Reviewed by an Owner Jan 22, 2014
Recommended: YES
✅ Verified Rating

Pros: Probably the least of most evils.

Cons: Confusing menus,slow response when multiple tabs are open, and unintuitive controls.

Dealer Rating
Reviewed by an Owner Dec 18, 2013
Recommended: YES
✅ Verified Rating

Pros: Tons of info and relatively easy to use

Cons: VERY busy and the sign-in to each section is annoying.

Dealer Rating
Reviewed by an Internet Salesperson Dec 5, 2013
Recommended: YES
✅ Verified Rating

Pros: Integrates with their CRM so you are only using one database of customers.

Cons: Doesn't run on IE 11 yet, could be updated in a more timely fashion. Also is not Apple compatible.

Dealer Rating
Reviewed by a Dealer Professional Dec 5, 2013
Recommended: YES
✅ Verified Rating

Pros: ADP can handle a lot of the dealership grunt work well. Support and customer service are also quite good

Cons: Interface is old and outdated. We're looking to upgrade, so hopefully most of that will be taken care of.

Dealer Rating
Reviewed by a General Manager Dec 4, 2013
Recommended: YES
✅ Verified Rating

Pros: Encyclopedic - everything you need to run a dealership, period.

Cons: At some point, doesn't someone at ADP have to say, "you know what, maybe we should consider UI ..."

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