BLOGS Hot off the press! Recent posts!

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Matt Watson: CRM is All About People and Pr...
  CRM success in your dealership depends on having the right people and processes. Having the right people can sometimes be the most difficult part. CRM utilization has to...
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Todd Smith: My Personal Social Media Exper...
Most of you know that I have been involved with social media from pretty much the start; I always make sure to stay ahead of innovation for both personal and professional benefits....
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Michael Esposito: Best Practices in DMS Training
One of the best ways to close a deal is offering customers a bi-weekly payment plan.  Not every F&I menu has a bi-weekly payment calculator, but for those that do, it̵...

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Michael Esposito: Do You Really Need a New CRM?
Wooed by the fancy capabilities, and perhaps prompted by a grumbling Internet sales manager or other salespeople who complain about the current system, many dealers become convince...
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Brian Pasch: Toyota Dealers Positioned Well...
We are releasing today the updated consumer inquiry results from our www.cashforclunkersfacts.com website which shows that Toyota leads consumer interest for new car purchases. ...
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Gary May: I Think We Can…I Think We Ca...
Boy, things were really humming there for the longest time and then the train ran off the track, or maybe the wheels simply came off. No matter what, we got to find out what it wou...
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Larry Bruce: What Place Does Twitter Have i...
I was recently asked by a dealer “What is Twitter?”, I thought about that a bit and my answer came out like this. “Twitter is a one-to-many, one-way, Instant Mess...
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Industry Press Releases: Reynolds Consulting Services A...
Profit Optimizer Utilizes Reynolds' Advanced Reporting Tool to Deliver Optimal Results from the ERA DMS DAYTON, OH - June 22, 2009 - Reynolds and Reynolds Company today announced ...
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Larry Bruce: untitled
  Why Social Media Is Important To A Brand And A Dealership   I am posting this as a follow up to Social Media an Oxymoron. As we continue to venture down this unchar...
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Industry Press Releases: Dealix and Edmunds.com to Host...
Dealix and Edmunds.com to Host Webinar to Help Auto Dealers Get Ready for Cash for Clunkers Dealers to Play Critical Role in Educating Consumers about Voucher Program to Trade In...
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Todd Smith: Inbound Pre-Owned Vehicle Phon...
I have recently fielded questions about the best methods to handle pre-owned inbound phone leads and have proven ideas and a script outline below.  A well thought out and rehe...
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Michael Esposito: Increasing Profits in F&I
F&I has a unique ability to add to a dealership’s revenues.  This is done by working the F&I “Book of Business”.  It requires that the F&I o...