Car Dealer Internet Marketing

Google’s Making Changes. Are YOU Ready?

November 21st, 2008 by JD Rucker

SearchWikiFor Searchers

The way it looks initially, searches will be experiencing a paradigm shift in the way they search.  Sounds pretty dramatic, but between changes coming in Universal Search and the SearchWiki functionality rolling out right now, searchers will (hopefully) be able to get the information they need more easily without having to use multiple attempts at different keywords to get what they want.

Before, typing a search for "Toyota Dealers" would yield mostly national searches in the organic section.  The sponsored section was normally geo-targeted results, but unless you happened to be close to dealership whose website was very well optimized, you probably had to do the search again.  If localized, universal, and personalized search make good on their promises and meet their goals of relevancy, that could all change.

For Website Owners

The real question should be, "Is your website provider or marketing firm ready for what’s coming down?"

Bruce Clay is saying that "ranking is dead."  Behavior based search is expanding, regardless of whether someone is logged into Google or not.  He predicts that in the first quarter of 2009, there will be a major shift to localized, personal search that will make the once-simple job of optimizing a website much more difficult.  The factors that determine the rankings delivered to the target audience will change and we will see a shift towards other indicators for success.

Matt Cutts says "ranking won’t be as important as it used to be in 2009."

This is a scary proposition for the ill-prepared SEO firm.  It isn’t a matter of making websites linkable and large.  What will be necessary is for them to be directly relevant to the search terms that they are wanting to rank for.  This is a subtle distinction, but in the whole scheme of things, it’s a huge difference from the way websites are optimized today.

Personalization and localization are coming.  They’re here, to some extent.  If you haven’t seen it already, don’t worry.  Your data center will update soon.

Universal search is changing.  It is apparently in a constant state of flux.  We’ve had a taste of it for a year, now.  SEO’s must embrace the fact that they are having to become more like marketers.  There is a distinction, and anyone who doesn’t make that distinction and adjust will be lost in 2008.

Other key points:

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Car Inventory: To Index or Not to Index

November 7th, 2008 by JD Rucker

IndexAs with many of my posts lately, I’m going to ride the fence.  There are advantages and disadvantages to having your website inventory indexed.  This issue has popped up more and more lately as a lot of gurus are pointing towards indexed inventory as a strong SEO tool.

To me, it’s a gray issue.

Advantages of Indexed Inventory:

  • More pages
  • More opportunities to rank for long-tail keywords
  • Searchers land on specific vehicles versus navigation
  • Internal link potential (if done properly) to help other pages rank well

Disadvantages:

  • Temporary listings that can become 404 errors or redirects when the search engines crawl the page next time
  • Duplicate content
  • Lack of focus on primary linked pages

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Automotive Keywords: Long, Medium, or Short

October 31st, 2008 by JD Rucker

Long Tail vs Short TailThere is a debate going on, though few are involved and even fewer understand it.  First, the definitions:

Long: Searches that are specific, normally 3, 4, or more words, that are highly targeted by minimal for traffic.  They are normally an extension of a primary keyword.  Example: "New Honda Accord Shreveport"

Medium: Less specific than long keywords, usually 2 or 3 words, with higher volume and lower conversion.  Example:  "Shreveport Honda"

Short: Very general terms.  High volume, low, low conversion.  Example: "Honda"

These definitions are loose simply because the automotive industry is so locally targeted, the traditional definitions of "long-tail" vs "short-tail" don’t do it justice.  Technically, all relevant automotive keywords for a dealership are long-tail, so it is important to add the middle definition.

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Defending Your Brand: Car Dealer Online Reputation Management

October 28th, 2008 by JD Rucker

ReputationDon’t you hate it when you lose a sale?  It could be a poor inventory, not clicking with a customer, or a conflict in trade difference that causes a lost sale.  Luckily, all of these are easily fixed - we all know how to handle those.

Sometimes, a lost sale starts from your website where the chance is missed to convert a visitor into a lead.  This, too, is easily fixed with a better website.

We can look at our salespeople or check the statistics on our websites and identify problems with these forms of lost sales, but there is another lost sale that affects many dealers and most don’t even know they are losing them

Search for your dealership by name.  You should (we hope) see your dealer website at the top.  Now scan down on the page.  Anything out of place?  There should be the vendors who are vying for your business - nothing you can do about those.  No, what you’re looking for is something bad.

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Content is Queen, Maybe even a Rook

October 22nd, 2008 by JD Rucker

LinksThe old saying that "content is king" is just that… and old saying.  In automotive search engine optimization (any SEO for that matter), the importance of content has been superceded by quality, relevant inbound links.

Content still has its value, of course.  In the race to the top of the search engines, every little bit helps.  The way that SEO has evolved over the last couple of years has placed a strong emphasis on what other websites are saying about your website.  They know that you can manipulate your content, play with the percentages, and stuff keywords.  That is why content, while still important, is not the factor that it used to be.

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Getting Better Gas Mileage with Automotive SEO

October 18th, 2008 by JD Rucker

Gas MileageGas mileage is a hot topic to automotive consumers. Search engine optimization (SEO) is a hot topic to automotive dealers. With today’s economic conditions, getting the most mileage out of a vehicle has many parallels with getting the most out of your SEO.

In both cases, we want more for less. Search engine marketing is becoming more expensive, so smart dealers must position themselves on the organic section of the search engines to get the most bang for their buck. Here are some tips to help achieve the most possible clicks for the least amount of money.

Buy a Hybrid
Just as hybrid vehicles are rolling off showroom floors at record rates, hybrid SEO campaigns are becoming more popular for car dealer Web sites. A hybrid SEO campaign is one that properly utilizes both onsite and offsite optimization techniques.

In the past, having proper SEO on a Web site itself was enough. Today, the search engines like to see more in the way of relevant, high-quality inbound links from other Web sites to your own. These links act as “votes” for a site, and search engines are counting these heavily.

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Keyword Research: The First Place Things can go Wrong

October 8th, 2008 by JD Rucker

KeywordsWhen we take on a new client, I have the opportunity to really dive into the Search Engine Optimization that has been done the sites by various vendors.  There are certain things we do that others do not do and visa versa.  Everyone thinks they have the right formula — it’s all a matter of knowledge and taste.

One thing that is definitely not up for debate is the keyword selection.  This essential part of the equation can help set a proper SEO campaign in the right direction.  It can also be the part that ruins the optimization of a website and sends it down the dark path of oblivion.

Dramatic? Yes.

True?  Absolutely.

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Google is Changing the Automotive SEO Game

October 6th, 2008 by JD Rucker

Google ChangesLeave it to Google.  Just when search engine optimization companies were starting to get a better understanding of what it takes to get their clients on top of the search engine results pages, Google starts to make some major changes.

There have been major changes in the past, but only two in the last couple of years.  One was Universal Search, which many companies are starting to get into.  The other was the effect of paid links on PageRank.  These two are miniscule compared to what is coming down the road.

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SEO vs PPC: The Answer is in the Dealer’s Situation

September 30th, 2008 by JD Rucker

SEO vs PPCOne of three things happens whenever a car dealer is talking to their marketing company and asks the question, “Should I focus on search engine optimization or pay per click marketing?”

  1. SEO is touted as the end-all, be-all form of search engine marketing and pay-per-click is trashed as a waste of money, or…
  2. PPC is touted as a must-have marketing investment because it is instant and controllable, or…
  3. The dealer is told that they shouldn’t do either because it’s all just a waste of money.

How the question is answered is almost always determined by what the marketing company or website provider does well and where they can make the most money.  The truth of the matter is that marketing companies and website providers should not be the determining factor when dealers consider how to spend their online marketing budgets.  The only thing that matters to a dealer should be, “What is best for me in my dealership’s current situation?”

The key point there is “…my dealership’s current situation…”
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If you are told you have to have PPC marketing

September 22nd, 2008 by JD Rucker

SEO vs PPCIt has been brought to my attention that some in the industry are pushing the concept that you absolutely, positively, without a doubt have to have search engine marketing pay-per-click (PPC) campaigns or your website is going to die a fast yet painful death.  These people are using phrases such as "anybody who tells you otherwise is lying to you."

The funny part of that statement is that it is a complete and total misconception ill-conceived around product offerings.  You see, if a company is good at one thing and poor at another, they will spread the idea that the thing they are good at is the key to success and the thing they are bad at is not important.  It’s sad, but that’s sales.  It’s human nature.  I am not upset by this.

The part that upsets me is when dealers fall for it.  They should know better.  It doesn’t make sense.  There is too much research on Google and Yahoo searches to believe otherwise.  Do the searches, do the research, then use common sense.

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