The Blue Book Market Report is an e-newsletter from Kelley Blue Book’s Analytic Insights team. The report explores the state of the automotive industry by analyzing Kelley Blue Book® Wholesale Lending Values. It also discusses developments in residual values on a bi-monthly basis. In this month’s Blue Book Market Report: - Japanese, Domestic Incentive Battle Imminent; Fourth Quarter Spiffs on Rise - Fuel-Sipping Models Expected to Drop Additional 6 to 8 Percent by Year-End - Dealers Cannot Afford to Ignore Compacts- Gas-Guzzler Drops Will Not Exceed 2008 Levels - August and 2011 Sales Remain Strong; SAAR to Remain under 13M for Foreseeable Future - Unemployment, Consumer Confidence Strong Indicators of Future Vehicle Sales - Housing Weighs Heavy on Consumer Confidence - Back-to-School Season Drives Interest in Van Segment on Kbb.com You can download the report here: Blue Book Market Report: September ...

M.I. Quick Stats is a monthly newsletter put out by the Kelley Blue Book Market Intelligence team.   This month, Quick Stats outlines demographics and statistics on CPO shoppers, online monthly loyalty, the used hot car report, and data that indicates consumers remain affected by gas prices. You can download the PDF here: August M.I. Quick Stats Do you feel any of these stats are cause for changing your current tactics or processes?   ...

  The Netflix social media fire is still burning.  More than 58,000 comments have been posted to Netflix’s Facebook status in less than 48 hours after announcing its pricing and plan changes.  For perspective, 2,453 comments was the previous high for Netflix statuses in the past month. Late yesterday, “Dear Netflix” was still trending on Twitter. More than 59,000 blogs about Netflix have appeared in the past 48 hours, many full of negative sentiment. With the exception of answering a handful of individual customers’ questions on Twitter through @Netflixhelps, Netflix has been silent since announcing its pricing changes and new plans  on Facebook, Twitter and the company’s blog Tuesday morning and they appear to be waiting out this deluge of disgruntled customers.  How long will this silence continue with their customers expressing so much angst?  While most of the commenters on the Netflix Facebook page are...