Share your automotive expertise

2 Write a Blog Post

Filed in: Marketing

Foursquare Launches New Venue Management App

By Eric Miltsch on Jan 30, 2013

Foursquare just made a move that signals how important local discovery is to retailers - while also making a statement about how mobility work flow tools can help improve your customer's buying experiences. The Foursquare for Business app was released yesterday and it's something that every dealership venue manager needs to download immediately and start using. 
 
One reason I've always like Foursquare as a tool for dealerships is it's ability to act as a tracking tool for showroom foot traffic. As customers check-in on Foursquare, you can scrub this activity against your CRM to see if they're already in your system and try to make a deeper connection - especially if your showroom process has gaps in it's ability to connect with everyone that walks through your doors. 
 
The Foursquare for Business app makes it easier for venue managers to connect with customers by letting you: 
  • Post photo updates
  • Push updates to Facebook and Twitter
  • Manage specials to help drive traffic
  • View analytics activity such as recent check-ins and who liked your venue 
  • Connect with your most recent and most loyal customers
  • Manage multiple rooftops
Not managing your venues? Haven't taken ownership yet? Get started today, it's very simple - just three easy steps:
  1. Register. If not signed up already, do so here: http://Join.4sq.com/emiltsch
  2. Claim your venue: Once logged in to Foursquare, search for your dealership by name and select "claim your venue." Add your dealer's name, keywords, address, URL, categories and tags. Be sure to add a complete description. TIP: Individuals have profiles; businesses have venues. Don't make an individual profile for your dealership.
  3. Create your specials: Make a special for your venue. These specials can be Mayor specials, a visitor's 1st check-in or after multiple check-ins, a free oil change on your 1st check-in for example.
  4. Monitor your venue: Foursquare.com provides a nice set of free analytics tools to track your visitor's check-ins: day and time, demographics, frequency, etc. and now, you can also use the Foursquare for Business app to access simple data such as recent check-ins and who liked your venue.
Foursquare is making a big push for it's user base to use the platform as a local discovery tool and also bring more attention to the ratings and reviews function available within a venue. This should be added to your social/local review focus because of how easy it is for customers to find your local listings across multiple platforms, whether it's Google+ Local Pages, Facebook Nearby, Yelp or Foursquare.
 
This is another sign of the times: Mobile efficiency tools, location specific promotions management and an increased desired to connect venues with mobile messages. 
 
Are you preparing you dealership for maximum exposure with regards to local discovery?
 
Below are examples of the activity from the DrivingSales Executive Summit venue - notice the recent activity that can be seen and how that may apply your dealership. >> 
 
 
 
 
 
 
 
 
 
 

Comments


Outstanding post, Eric. Just downloaded--thanks for the heads up!

January 30th


Thanks Aaron - would love to hear about your usage...please keep us posted. I'll share more of mine with the DS venues as well.

January 30th


Supermassive awesome! Good stuff Eric.

February 5th

Comments 1 - 3 of 3

You must be logged in to comment

Login Create an account

Add your comments:

   

Eric Miltsch's Recent Posts

Related Posts

  • Ensure Your Business is having the Right Conversations with the Right People Using Little Bird

    What is important to your business when using social networks? Is a question many companies should be asking every time they log onto their social sites, such as Facebook or Twitter. Understanding what the purpose is for using these sites is vital in knowing the types of content your business will produce and share on them, as well as, what your company hopes to gain from using them. For most businesses, the answer would be to connect, engage, and build reciprocal relationships with the right people, but finding the right people for your business is not always easy and usually takes a lot of time and effort to accomplish. Many companies have begun using sites that measure social influence, such as, Klout and Kred to discover their best customers and brand evangelists; however, besides a Klout or Kred score there isn’t much else to go on. Little Bird, currently in private Beta, offers much more than the current social influence measuring sites, in that it analyzes data and ...Read post

  • It’s Not Just Social. It’s Search. It’s Reputation. It’s Presence.

    Take a look at those familiar little icons in the top right corner of the screenshot above. Four of the primary social media sites’ logos adorn a prominent position on the homepage. It’s not an uncommon sight. Some put them at the top. Other put them at the bottom. Some make them large and prominent. Others make them small and subtle. One way or another, most dealerships put them somewhere. They do it for a reason. The reason is presence. We’ve all heard about the potential of social media but few local businesses and car dealers in particular have found the level of success that they would like. Finding that success is not the topic of this particular article (important though it is). Instead, we’re going to gain an understanding of the importance of social media outside of the obvious. We all know that Facebook, Twitter, and the other networks have the potential to drive business when done right. Some would say that the effort and cost are too high, that...Read post

  • Have You Seen a Decline in Digital Leads or Lead Conversions?

    As customers continue to migrate towards mobile, the opportunity to generate and convert leads also migrates. Customers who once submitted leads via your desktop site are now shopping from their smartphones. If your mobile presence does not offer the speed, ease of use, and call to action, you very well may be losing a large percentage of these customers. It's critical for dealerships to explore their options for a polished mobile platform the same way they shop for a desktop website or CRM. http://www.carpursuit.com/learn/article/are-you-seeing-a-drop-in-internet-automotive-leads ...Read post

  • The Truth About CarGurus

    As the founder and CEO of CarGurus, I wanted to clear up some confusion that seems to have arisen about how CarGurus operates and how we deliver value to dealers. Read post

  • Getting More Facebook Fans is NOT the Key to Social Success

    I’m not a broken record, at least I’m not trying to be. It seems that I’ve covered this topic from different angles a lot lately, but it’s simply that important to understand. In business in general and in automotive marketing in particular, getting more Facebook fans is a very low priority compared to reaching more people. This seems to be counter-intuitive. One might argue that getting more fans on Facebook is the way to reach more people, but they dynamics of the social network make it to where this isn’t the case. A page can be extremely successful and reach the masses with very few fans. Conversely, a page with hundreds of thousands of fans can reach next to nobody. It’s a challenging concept to understand until you get down into the way the Facebook algorithm works. In essence, it’s not size but quality that counts the most on Facebook. Just because someone likes your page doesn’t mean that they’re going to see any of your...Read post

  • Need More Showroom Traffic?

    Do you need showroom traffic? Of course you do! This week on Think Tank Tuesday learn how to drive your virtual showroom traffic. Leave Your Comments below the video and Share it Please. Visit our website: www.ppadv.com Like us on Facebook: www.facebook.com/PotratzAdvertising Follow us on Twitter: @PotratzRead post

  • Automotive Content Flow from Creation to Tweet

    If there’s one major flaw with the way that many businesses use automation tools, it’s that they’re not able to properly control the flow of content from its longest form down to it’s shortest form. This is unfortunate because using RSS feeds to post to Facebook and Twitter from a blog, for example, doesn’t save much time at all but minimizes the effectiveness of the networks. It’s all about flow. It’s about taking advantage of the strengths of the various networks will not falling into the traps that each allows. Let’s take a look at an example of content flow. In this case, we’re going to work it down from a standard piece of website content rather than a blog post or YouTube video. Those are easier. If you can master the creative elements of promoting standard website content, the other types of content will be a piece of cake. Original content This is where it all starts. Here, we see a sales special. It’s not th...Read post

  • How to Become A Social Media Marketing Specialist [Infographic]

    Remember five years ago when it was rare to have a dedicated employee who managed the website? As the environment changed the internal roles also shifted. These roles are continuing to shift and now this person is evolving into a marketing all-star. Read post