Over the past 5 years I have been involved on a daily basis with dealerships all over the country evaluating and making recommendations regarding their Internet operations. During that time I have seen it all, from Internet directors who did not know how to check their email to people who know so much about technology they could have been part of designing the Internet. If technology has passed you by just remember the basics and learn from the errors others make by avoiding the 5 most common mistakes I see daily: Phones, Photos, Titles and Descriptions, Delayed Days to Market, Dealer Web Sites.