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Archive for the ‘Contact at Once’ Category

Contact At Once!, Carfax Announce Partnership

Tuesday, February 9th, 2010

Planned Integration Will Help Connect Dealers with Online Shoppers, Build Consumer Confidence

ATLANTA, Ga. and CENTREVILLE, Va. – February 10, 2010 – Contact At Once!, LLC, the leading provider of car dealership chat software and other internet marketing tools that move online lookers into live conversations with car dealerships, and Carfax have partnered to help dealers sell cars faster.

Contact At Once! and Carfax will integrate their products, giving consumers free access to dealer-purchased Carfax Reports during chat sessions. In addition, online shoppers viewing Carfax Reports will have an easy way to initiate contact with the selling dealer.

“We provide car dealership chat software that helps sell more cars,” said Marc Hayes, Executive Vice President and founder of Contact At Once!, “Sales people using our car dealership chat software are particularly effective when the right information is at their fingertips, including valuable vehicle history information from Carfax.”

Recent studies show that providing a Carfax Report up front in the shopping process helps dealers sell cars faster and for more money. Dealers who use the Contact At Once! car dealership chat software will be able to quickly determine if a specific vehicle has a Carfax Report available and utilize vital information from the report, such as the Carfax 1-Owner designation, with a single click of the mouse. A link for customers to access the Carfax Report for free can be shared during the chat session.

“Carfax and Contact At Once! are working together to help dealers enhance their customers’ shopping experience,” said Larry Gamache, communications director at Carfax. “When you give buyers what they want, you sell cars faster and make more money.”

About Car Dealership Chat Software Provider Contact At Once!, LLC
Contact At Once!, LLC is the leading provider of car dealership chat software and internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. Find out more at www.contactatonce.com.

About Carfax (www.carfax.com)
Millions of used car buyers and sellers each year rely on Carfax, the most trusted provider of vehicle history information. Using the unique 17-character vehicle identification number (VIN) found on vehicle dashboards and title documents, Carfax instantly generates a detailed Vehicle History Report on any used car or light truck. Carfax Vehicle History Reports™ provide valuable information that help used car buyers and sellers make better decisions. For more information or to become a Carfax-subscribing dealer, call 800-444-0145 or visit www.carfaxonline.com.

Contact At Once! Announces Appointment of Skip Dowd as Vice President of Business Development

Wednesday, January 20th, 2010

Former AutoMart executive to join leading provider of live chat for car dealers, Contact At Once!

ATLANTA, GA – January 20, 2010 – Contact At Once!, LLC, the leading provider of live chat and other internet marketing tools that move online lookers into live conversations with car dealers, announced today the hiring of Skip Dowd as Vice President, Business Development.  In this role, Dowd will be responsible for building and managing relationships with the company’s strategic partners.

Dowd began his career in 1991 as an advertising sales person with Trader Publishing, calling on auto dealers in Northeast Ohio.  He rose to Vice President of Electronic Media, assembling and leading the team that launched AutoMart.com and AutoMercado.com.  After AutoTrader.com, a division of Cox Enterprises, acquired AutoMart.com in October of 2006, Dowd managed the corporate transition before leaving to pursue independent consulting engagements within the automotive industry.

“Skip knows the automotive landscape extremely well including the many different types of websites and tools that help connect in-market car shoppers and car dealers,” said John Hanger, President and CEO.  “We are excited to have him join our growing team.  Skip is a smart business builder whose contributions will benefit our customers and partners.”

“The executive team’s integrity and the company culture always impressed me, so it is very exciting to now be a part of it,” Dowd said.   “Contact At Once! was one of my vendors at Automart.com so I’ve seen first-hand how effective their live chat for car dealers solutions are at connecting online lookers with car dealers.  The company is a market leader because their vision extends far beyond just adding chat to a dealership’s website.”

“Consumers increasingly prefer text-based communication but the automotive industry has been unable to capitalize on this trend for lack of a scalable, standard’s based approach to connecting dealers with all of the websites that bring them leads,” Dowd continued.  “Contact At Once! has solved this problem, has woven itself into the fabric of the automotive industry, and is literally improving the effectiveness of every automotive website to which it is added.  That list that today includes thousands of car dealer websites and leading automotive classified sites such as Cars.com, CarsDirect.com, CarSoup.com and others.”

About  Live Chat for Car Dealers Provider Contact At Once!, LLC:

Contact At Once!, LLC is the leading provider of live chat for car dealers and internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. Find out more at www.contactatonce.com.

ContactAtOnce! Integrates Live Chat for Car Dealer Websites With Website Analytics and Business Intelligence

Wednesday, December 2nd, 2009

Provider of live chat for car dealer websites, ContactAtOnce!, announces immediate availability of  free and simple integration with leading website analytics platforms.

ATLANTA, GA - December 2, 2009 - ContactAtOnce!, (contactatonce.com) a leading provider of live chat for car dealer websites and other internet marketing tools that move online shoppers into live conversations with car dealers, today announced the immediate availability of features that enable customers to integrate ContactAtOnce! live chat for car dealer websites with website analytics and business intelligence platforms from Google and Omniture.

“Analytics help our customers understand consumer behavior and, ultimately, which of their marketing initiatives are working and which aren’t,” said Marc Hayes, Founder and EVP of Products for ContactAtOnce!.  “By integrating our live chat for car dealer websites solution with the leading analytics and business intelligence platforms we are making it simple and easy for our customers to get even more value from their ContactAtOnce! investment.”

ContactAtOnce! powers presence-aware “drop-in business cards” that appear on car dealer websites alerting shoppers when dealer personnel are available to answer questions.  Shoppers may then initiate instant communications whenever they choose.  ContactAtOnce! live chat for car dealer websites automatically measures advertising effectiveness, helping dealers constantly improve their businesses.

Google Analytics is an enterprise-class web analytics solution that provides rich insights into website traffic and marketing effectiveness.  It is provided by Google free-of-charge and is widely used on car dealer websites.

The newly released website analytics integration features are immediately available, free of charge, to all ContactAtOnce! customers.

About Live Chat for Car Dealer Websites Provider ContactAtOnce!:

Contact At Once!, LLC is a leading provider of live chat for car dealer websites and other internet marketing tools for automotive sales, apartment leasing, and other industries where consumers conduct research online before visiting a dealership or office. The ContactAtOnce! service typically moves at least 25% more website visitors into live conversations with sales people by utilizing a suite of technologies such as presence, IM/chat, VoIP telephony, video chat and text messaging, resulting in increased revenue and a better return on marketing expenditures. ContactAtOnce! is the only solution with features specifically for vertical search websites and over 35 such sites, along with thousands of merchant businesses, are using it today. www.contactatonce.com