Community

Share your automotive expertise

2 Write a Blog Post

Filed in: Marketing, General Mgt

The Battle: Facebook VS Google+ [Infographic]

By Eric Miltsch on Sep 5, 2013

Most people may simply look at the headline and proclaim Facebook as the winner based on size and user base. Don't be so quick to judge without taking a good look at the key characteristics of both platforms. Grasping the differences can help shape your content strategy as well as the tactics used to connect with users. 

Notice, and understand, the differences with regards to the how users behave within these networks. Facebook has become a personal escape for many; checking in on your friends' activities, benign updates about their daily rituals and a seemingly never ending stream of game invites. Google+ has almost positioned itself as a place to escape Facebook and connect people with more related interests with their ability to easily build your Circles. 

The demographics also tells an interesting story. Facebook has more females and a younger user base while G+ skews towards older males. 

Oddly, the infographic below doesn't mention Google+'s Knowledge Graph, but it does reference Facebook's Graph Search. Both are keys elements of the semantic web, the future of search as it relates to adding more meaning to content and connecting personas with content for improveed search results. Still early stage stuff, but important enough to be aware of as it develops and user behavior slowly shifts.

Ultimately both platforms offer tremendous opportunities for dealers. Marketers need to continue creating experiences that enable social users to explore and connect within a deeper layer of the social exploration spectrum. 

 Facebook vs. Google+

Infographic credit: SocialAnex 

Comments

While I (begrudgingly) agree that G+ is a (last on the list) necessary social platform for businesses, some of the data here is very misleading. Particularly when considering things like daily active users. One must consider the type of user; the percentage of fake accounts, etc. Remember, figures lie and liars figure ;)

Also, the suggestion that Google + effects organic SEO is speculative and not based on fact (However Google + does affect Organic seo for personalized results according to Matt Cutts). Lacking from this comparison is also a similar speculation that shares and posts on Facebook affect organic SEO. This too is speculative and not factual.

Context is everything here. Should a social media strategy include G+? Maybe... Maybe even a really strong maybe. Should it include Facebook? Without question.

Sep 8, 2013

Comments 1 - 1 of 1

You must be logged in to comment

Login Create an account

Add your comments:

   

Eric Miltsch's Recent Posts

Related Posts

  • Aliens buy blade and soul gold

    Write your post here Aliens buy blade and soul gold: Northeastern Marine corps benefits from GTA 5's success, with its marketing costs when purchased with GTA 5 helping it back into the Top 16 – the activity documented a 916 per penny improve in income week-on-week. buy blade and soul gold strikes shops on Saturday, and while we predict GTA 5 to remain well-known in its second 7 days, EA's large batter should have enough to declare the No.1 spot. http://www.vgolds.comRead post

  • 15 Tips to Make Blogging Easy

    I've said it before, and I'll say it again. Blogging is one of the most powerful things you can do for inbound and content marketing. Effective blogging can increase organic traffic to your website, but can also generate high-quality leads for your dealership. That's because people are going online every day (multiple times per day) to find information that will enrich and empower them. Whether they are looking for answers to questions or trying to decide on a place to eat, the whole idea behind the internet is to gain access to information. But despite its importance, many businesses find it to be a daunting task. If you're one of them, I understand the struggle. It's real. I've spent countless hours watching the cursor blink on my word processor hoping that a spark of inspiration would help me pound out two thousand words of genius. While those strokes of genius didn't happen very often, I've learned some tips about blogging along the way that have streamlined the process for ...Read post

  • Show Love to Build Loyalty

    Earning, maintaining, and fostering relationships with customers is a large endeavor. You have to find new and inventive ways to keep your dealership top-of-mind to ensure they return to you for future vehicle needs. This month, OneCommand is promoting many ways to show love to customers. Here are three simple ideas for you to demonstrate your thanks and appreciation to customers to build loyalty. Make Your Dealership Personal Has anyone ever told you that it’s the little things that count? When building customer loyalty, it is absolutely true. Find ways to motivate your employees to make every interaction with customers personal, from how they approach a new customer on the lot to greeting a customer driving into your service drive, from spending time explaining a specific service to a customer to having fresh coffee in your waiting lounge. Each time there is an opportunity for your dealership to make a positive impression on a customer, encourage them to do so. It will go a long w...Read post

  • Recalls and the Connected Car: Is In-Vehicle Technology the Answer?

    Today’s cars come with very sophisticated technology, including live navigation with traffic and obstacle reports, collision avoidance systems, cell phone integration and wireless connectivity. Automakers are now investigating how they can leverage this technology to communicate any vehicle issues to vehicle owners. The OnStar system already reports vehicle concerns. These are collected from the vehicle itself and relayed via e-mail to both the owner and the dealership. These reports serve as a warning device to vehicle owners that their vehicle needs attention. Typically, these notifications revolve around regular maintenance, triggered by odometer readings, tire inflation pressures and other common indicators. But what if these connected cars could actually serve as notification centers? Or, better yet, receive actual updates to correct problems? The answer is -- they can. Tesla already does this.   One of the biggest challenges in implementing a recall is identifying and noti...Read post

  • News for the Week of 2.4

    Consumers want to engage with brands they share a connection with. Just like forming any relationship, we gravitate toward those who share similar interests, likes, and causes—and that means your dealership will need to open up and show its personal side in order for consumers to get a sense of who you truly are. There are a few things you’ll want to keep in mind as you reach out to online consumers and share your dealership’s personality...Read post

  • Know your Competition! What Independents Are Doing to Retain Customers

    There is a constant stream of advice from industry experts concerning customer loyalty and retention. While most of the advice is on point, a large piece is typically missing in the bigger picture. In order to increase market share, businesses must be aware of what their competition is doing. Turning a blind eye to pricing and marketing tactics of the dealership down the road can easily cost sales or service business. Savvy dealers check out what their competition is doing. But, these mystery shops or research data is usually limited to their franchised competitors, not independent repair facilities, which is a mistake.   A recent roundtable discussion published by Loyalty360 included key executives of some large independent repair franchises. It provides interesting insight into the mindsets and strategies they are using to build customer loyalty and keep customers coming back.   The roundtable included Robert Falconi, CEO and John Wiegand, SVP of Operations with Precision Tun...Read post

  • How Lexus Gets Results Using Big Data

    Big data. Big deal? You bet!! Advertising technologies can enable greater alignment between OEM’s and dealers. That’s not in question. When used correctly, these technologies can create a more seamless, personalized, and differentiated brand experience in a very competitive marketplace. Just ask Lexus.Read post

  • Auto Dealers Spend Too Much on Multiple Marketing Companies AutoLoop Finds

    A majority of auto dealers are spending their marketing budgets inefficiently, according to AutoLoop, LLC. The leading provider of auto industry marketing and customer relationship management solutions found that dealers are spending too much money due to overlap in vendor services. “Using multiple marketing vendors, all with overlapping services and all communicating with your customers, is not a good strategy,” said John Bottone, Vice President of National Sales, AutoLoop. “More importantly, it leads to a frustrated customer base hit with a barrage of redundant and mixed messages.” “Trying to manage and integrate multiple marketing vendors also creates very inefficient dealership operations,” Bottone continued. “Many dealers I know are working with 2, 3, or even 4 (or more) vendors. Each one represents a software product that is communicating in some way with the dealer’s customers, sending multiple, uncoordinated messages. This type of overlap can cost thousands of dollars each month and inevitably results in contradictive messaging.” Read post