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Does your Dealership have Unclaimed Facebook Places Pages?

By Adam Ross on Mar 28, 2012

If the answer is yes, claim them and merge them with your current Fan page!

Many dealerships have multiple Facebook pages representing them out there. Which page are your customers checking into? You can merge these other pages with your fan page, but you must claim each of these non-fan-page  pages before you do so.

Here's how to claim and administer the pages that are not your fan page, but represent your business:

First, you should be an administrator of your dealership's Facebook fan page - you will need to be in order to merge the two (or more) pages.

Next, search Facebook for your dealership name (in the white search box at the top blue bar). Are there multiple entries coming up?

Multiple listings for a dealership can be merged

Click on the first dealership page that is not your fan page. Click on the box in the top right corner that says: Know the Owner? 

Unclaimed Facebook Page to be merged with Dealership's Fan Page

In the box that pops up, enter your email address. It must be the same address as the one that administers your fan page. Popup Box where you enter the Facebook name or email address for your Facebook account that is an admin for the Fan Page

You will receive an email inviting you to Claim the Page by clicking on the link.

Email from Facebook requesting you to either click a link to claim the page, view the page or forward to the owner

After clicking "Claim Page", you are directed to a page asking you to certify that you are authorized to claim the page.

After clicking Claim Your Page in the email, check the box on the landing page to certify you are authorized to administer the page, click the blue button and you're now the admin for both pages 

It's that easy! Once you are the admin for both the fan page and recognized as the owner of an unclaimed page, as long as the address for both pages match identically (you can change the newly claimed page to match your Fan page), you can merge the two pages into your fan page - here's how:

This comes right from Facebook's help section, found here:

"You can merge duplicate Pages and Places. Please note you can only merge the Page or Place with fewer likes into the one with more likes. To do so:

  1. Go to the Page or Place with the most likes. This will be the one you'll keep.
  2. Click the Edit Page button in the top right corner.
  3. From the left sidebar, select Resources.
  4. Click the Merge Duplicate Pages link. This link will only appear if you admin two Pages with similar names.
    Click "Resources", and you should see a link that says Merge Duplicate Pages 
  5. A dialog box will show Pages and Places you admin that qualify to be merged. Select the checkbox for Page(s) you wish to merge. If you're merging a Place and a Page, they must have the same address information.

For Pages with the new timeline design, replace step 2 with the following instructions, then continue with steps 3-5 above:

  1. Open your Page's admin panel
  2. Click Manage 
  3. Select Edit Page
    How to get to the Edit Page link in Timeline format on Facebook 

Please note: The Page or Place with fewer likes will be removed from Facebook and you will not be able to unmerge them."

Here's another great article from detailing screen by screen how to merge:

This whole process should not take you much time at all and will streamline and consolidate your listings on Facebook, ensuring that every shopper will see YOUR messaging, all FB check-ins will be combined in one place, and all fans of the other pages will be merged, so you lose nothing at all.

Adam Ross
Managing Director

Infinite Prospects, Inc. - Online Solutions for Car Dealerships
(201) 448-7253 phone
Skype: infinite.prospects



This is great info. Thank you for sharing so clearly.

Mar 28, 2012

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