Community

Share your automotive expertise

2 Write a Blog Post

Did you know that there is a Smart Car Owner National Convention?

By Ron Henson on Apr 8, 2013

Comments

Wow..really?

Apr 8, 2013

Comments 1 - 1 of 1

You must be logged in to comment

Login Create an account

Add your comments:

   

Ron Henson's Recent Posts

Related Posts

  • Whats going to be our Generations Classic Car?

    I have always wondered what is going to be the next "Classic Car". I watch Mecum Auctions and Barrett Jackson auctions and wonder, whats on the road today that will be running through these lanes for stupid money 20-30 years down the road? What somewhat common, everyday type car will people be kicking themselves, when they are 60 years old, that they wish they never got rid of?Read post

  • The Modern Way to Overcome a Cash Buyer

    There was a time in the automotive business where cash was “king”, but that kingdom has long been overthrown. Back in the late 1970s and most of the 1980s, interest rates were at an all-time high and lenders were staggeringly more stringent on approving loans. What that meant for the automobile industry was, if you walked into the showroom looking for a monthly payment there was a legitimate chance you were not going to get approved. If, however, you came in with cash, the only roadblock was… well, in that time there were no roadblocks. You were going home with a car whether you wanted to or not! :P Today, the scenario is quite the opposite: 0% financing is commonly stretched to 96 months and beyond, and if you can fog a mirror, chances are someone will finance you. More importantly, this means paying cash is no longer desirable to a dealership. Unfortunately, someone forgot to explain this to the general population, causing a major disconnect during the negotiation proces...Read post

  • How To Master Your Attitude in Sales

    Having the right attitude is so critical to success in sales, yet few salespeople and managers know how to get that “right attitude.” In this article I want to share specific techniques to help you master your attitude. It will involve believing in and learning these 2 key principle of attitude management: 1) Mastering attitude is a skill, and 2) You can determine your attitude in advance Read post

  • Training: Content, Preparation, Execution

    I’ve seen inexperienced salespeople flourish as a result of a well-executed training initiative, and dealerships with low sales numbers can turn things around with the right training implemented correctly for their employees. But I’ve also seen enthusiastic and talented salespeople fall behind because of a lack of well-executed training. I’ve seen intense (and expensive) training programs fall totally flat and do nothing but cost a dealership money. Read post

  • Cornerstone for Leading Salespeople

    Most salespeople are under-inspired and lack adequate motivation to meet basic expectations let alone grow and excel. Turnover remains incredibly high. Many salespeople are disengaged...lacking energy, ambition, desire, and any enthusiasm whatsoever. The great news is that you CAN inspire your team, improve their lives, improve your own life, and improve the bottom line by first...Read post

  • Rockin Inbound Phone Script

    My message has always been simple for BDC's and Salespeople answering inbound phone calls... "don't just schedule the appointment....SELL the appointment! Having a simple & proven phone script is essential in maximizing your opportunity on the phone and boosting your show rate. The script must build credibility, create curiosity, and gain a commitment from the customer. Read post

  • Transform the Phone Culture at Your Dealership Right Now in 5 Easy Steps

    As a dealer, the phone can be a sore subject. At this point, you’ve probably tried just about everything-- phone scripts, call coaching, incentives to make calls, etc. But nothing seems to stick. Changing the way your guys perform on the phone is less about finding a quick solution to fix the problems, and more about changing the way they think about the phone. Yes, phone scripts and incentives boost participation, but that won’t change your team’s phone culture. Your guys work their asses off on the floor to close deals, so giving them some complicated strategy to improve on the phone just won’t fly. Remember in college when you used acronyms to remember your biology notes for a big test? Well, we kind of did the same thing here. CRISP is an acronym that makes it easy for your guys to remember the parts that will guarantee more appointments, and ultimately more sales. Here’s a breakdown of CRISP: Connect: Connect with every caller, and repeat the caller’s name at th...Read post

  • Autosoft DMS Receives #1 “Highest Rated” DrivingSales Dealer Satisfaction Award

    Ranked #1 in Dealer Satisfaction, Autosoft FLEX DMS wins Top Honors in DMS Category Autosoft, Inc. has received the “Highest Rated” DMS Award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo. Autosoft’s FLEX DMS solution received the highest dealer satisfaction ranking in the DMS category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.Read post