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Jared Hamilton
From: Jared Hamilton
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Brian Pasch

Brian Pasch CEO

Exclusive Blog Posts

Texting for Business Landlines - Wait, you can text landlines?

Texting for Business Landlines - Wait, you can text landlines?

I understand that there are many texting platforms but not all texting is created equal. Often dealerships have found trouble with providing one number to …

Tech-Pocalypse Now!

Tech-Pocalypse Now!

There’s a shortage of technicians most dealerships are experiencing, and the drought has no end in sight. Unwittingly, well-trained technicians n…

Making the Sale by Communicating with Your Customers

Making the Sale by Communicating with Your Customers

You may see and talk to dozens of customers on any given day and while most of them are at your dealership to purchase a car (some may just be browsing), o…

5 Referral Program MYTHS - BUSTED!

5 Referral Program MYTHS - BUSTED!

Myth 1: Referral Marketing Programs are less cost effective than other marketing channels. FALSE! 92% of people trust recommendations from friends over…

A Dealership Went Pro-Police And This Happened

A Dealership Went Pro-Police And This Happened

There's a lot of anger in our country right now - for a variety of different reasons.   Sadly a lot of that anger is coming out against the men…

Will New Privacy Laws Kill Google ReTargeting?

Google's use of cookies to track consumer behavior on the web has been front and center in the news this past week.

According to The Christian Science Monitor article Jeff Ward-Bailey:

"Google spent much of last week dodging criticism from Apple users about its online privacy practices. But when Microsoft got involved this week, that's when things got really interesting.
Users of Apple's Safari browser recently claimed that Google was violating their privacy by circumventing a mechanism the browser uses to disable tracking.
Here's what's (apparently) going on under the hood: by default, Safari disables third-party cookies, nuggets of code that companies can use to identify users returning to a site they've visited before, or to track what other sites they visit. Safari can accept cookies if a user explicitly gives permission, but Google's ad platform reportedly used a workaround to mimic approval of its cookies."


Will ReTargeting Campaigns Be Impacted?

Just like the Do Not Call law had dramatic impact on the telemarketing industry, will new browser cookie privacy laws but a huge dent in the ability to build retargeting audiences?

There will be an impact for sure but how the privacy filters will be implemented are just no clear.  If all web browsers ship with cookies blocked, this could change the landscape on behavioral targeting.

If websites start requiring consumers to turn on cookie tracking to use their website, the benefits must be very strong.  In any case, business owners should be tracking this privacy issue carefully because it will have a significant impact on digital marketing strategies.

Privacy Laws May Expedite Mobile Apps

With this recent uproar, I would think that dealers would expedite the roll-out of dealer branded mobile apps.  

The apps provide a direct communication channel with customers. With email delivery rates low and privacy concerns on the rise, custom mobile apps are a strong way to have two-way communications with your customers.

As part of the delivery process or service process dealers can encourage smartphone owners to download the dealership's custom app right in the store.

Recently, PCG awarded the Spotlight Award to one such customizable app from Dominion Dealer Solutions called "Be Back App".  

There are many new dealership apps coming on market that dealers should investigate and implement as part of their sales and service processes.

The digital landscape continues to change, and I'll do my best to keep you ahead of your competitors on!    


Brian Pasch, CEO 

PCG Consulting


Bryan Armstrong
I looked at this at #DSES last year. Interesting that those foresights are now coming to fruition. Just another reason to constantly be seeking education. We don't operate in a static landscape. Great info Brian.

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