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CarChat 24

CarChat24 - 24/7 Fully Staffed Chat & Advanced Dealer Chat Software

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Star Rating Distribution:
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1
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About the Product

We provide 24/7 hosted Live Chat Support & Chat Software for new and used car dealership websites. CarChat24 helps dealers sell more vehicles by converting a higher percentage of their website visitors into quality leads. Our well trained friendly staff, using our state-of-the-art live chat software and our proven proactive chat process, creates a positive experience for dealership website visitors. Our mission is to empower car dealers with cutting edge live chat technology, and provide the professional staff and superior processes needed to obtain the best possible results. We are committed to helping our clients get the best return on investment from their websites. We strive to make our support service the very best and are always looking for innovative ways to give our dealers the edge over their competition.
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Product Summary

Star Rating Distribution:
41
2
1
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a General Sales Manager July 14th
Recommended: YES
✅ Verified Rating

Pros: Really like how easy the reporting is. When we want to pull sales leads vs service and parts it takes seconds. Our rep is super helpful and hilarious. Type of rep that will reply to an email or text on a weekend if you're in a jam. That goes along way for a small store like ours. We only get around 3000 unique visitors a month and it's worth every penny.

Cons: None

Great Service! Quick Response!
Reviewed by an Internet Salesperson July 7th
Recommended: YES
✅ Verified Rating

Pros: - Quick response to customer inquiries - Great customer service - Provides dealership with important customer information

Cons: None.

Dealer Rating
Reviewed by an Internet Director March 29th
Recommended: YES
✅ Verified Rating

Pros: We have used CarChat24 for a short time and we are already seeing an increase in our internet leads. Our rep is very responsive to our needs and requests. I absolutely love the translator feature when using this chat system!

Cons: I have nothing negative to say .

Dealer Rating
Reviewed by a Finance Manager/Director Oct 7, 2015
Recommended: YES
✅ Verified Rating

Pros: For what it was worth, if I had an independent, newer computer using it, it would have been great.

Cons: It slows down the computers. The computer would have to have a decent amount of RAM to process it and use other programs at the same time. We weren't able to multi task.

Dealer Rating
Reviewed by a Dealer Professional Sep 30, 2015
Recommended: YES
✅ Verified Rating

Pros: Very responsive to our needs. Increased Leads to the dealership with carchat24

Cons: Customers object to giving out accurate phone numbers, and it would be great if we could figure out a way to have them give phone numbers without objection. Also, perhaps we could add "Preferred Contact Method"

Dealer Rating
Reviewed by a Dealer Professional Sep 10, 2015
Recommended: YES
✅ Verified Rating

Pros: Since changing our online chat vendor to carchat24.com – I have been extremely satisfied with not only the level of service and support... but also the technology and reporting features. The chat operators are real people and provide informative assistance in an engaged and friendly manner. The platform works extremely well and has proven to be an integral component to our online initiatives. Carchat24.com has become a viable and cost effective solution which continues to deliver strongly on value and customer conversions.

Cons:

Dealer Rating
Reviewed by an Owner Sep 4, 2015
Recommended: YES
✅ Verified Rating

Pros: It generates real leads that turn into sales.

Cons: None. Have been a customer for many years.

Dealer Rating
Reviewed by a Group Executive Sep 3, 2015
Recommended: YES
✅ Verified Rating

Pros: Operators do a great job of getting customers information. The reporting is awesome. Customer service is top notch.

Cons: Cannot think of anything negative to say.

Dealer Rating
Reviewed by a Sales Manager Sep 3, 2015
Recommended: YES
✅ Verified Rating

Pros: we have been using this company for over 7 years

Cons: no cons

Dealer Rating
Reviewed by a Group Executive Sep 3, 2015
Recommended: YES
✅ Verified Rating

Pros: We are a CHEAP dealer who pinches pennies. This product was worth it! Amazing turn around on capturing our online traffic. We compared it to a FREE product that was offered by our website and it was worth spending for the upgrade.

Cons:


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