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Pros: CarGurus sends a lot of leads. Many are looking to buy.
Cons: Customer service isn't always available.
Pros: I get a lot of leads from CarGurus and get a great response back from the customer. I am converting the leads at 30% and that is why I only use them.
Cons: I don't like that the number of days my car has been in inventory is posted with my car info. It can sometimes cause the shopper to think something is wrong when sometimes it just takes time to sell.
Pros: CarGurus sends a lot of leads. A good portion of the leads are interested in purchasing even if they don't buy from me. Usually I can interest them in another car similar to what they are looking for.
Cons: Sometimes I have problems reaching customer service. I wish they would answer right away.
Pros: I really like CarGurus. I get a lot of leads and most have all the info to contact them and I can convert to a sale at a pretty good ROI.
Pros: For the most part what I see is a lot of leads coming every week and basically they have all the info I need to reach the shopper. I'd say a good portion are interested in purchasing even if they don't buy from me.
Cons: When I send an email to a lead with CarGurus it goes thru their email souce and I'm not sure how I like that. I get the lead and I'm given about a week to make contact and if I can't reach them, after the lead is removed from me I don't know if I got a reply because the reply would go to the CarGurus email. I wish I had more time to reach the customer.
Pros: I really like CarGurus, it's a good source for leads and customers can easily find my inventory on their web. I'm able to get a good ROI, at least 18% or better.
Pros: I just started using CarGurus but so far I'm getting a lot of leads and I'm able to make contact with the shopper. I use a lot of lead providers and Car Gurus seems to be a the top with decent leads so far.
Cons: It's too early for me to know if I have any issues. At this time I have no complaints.
Pros: I like that there are pricing packages with options for my use to display my inventory, it's very good.
Cons: I don't like that the website takes a long time to load and that the options to search for cars isn't always easy to find.
Pros: I'm good with CarGurus, I've used them about 4 years and have a good relationship with customer service. Overall the leads are good and I like contacting the customer because they are interested in purchasing. They don't always want to buy now, but within 90 days or less I can convert the lead.
Cons: I have no complaints
Pros: I really like CarGurus a lot. Next to my website leads it's the best. I can always count on a lot of good quality lead and can reach the shopper and they follow up with me. My ROI is good too.
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