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Pros: Best chat service I have used. Easy to use interface, quality response from chat operators, excellent support and training.
Cons: As with any lead service, your sales team must be engaged. CarNow sets up the deal, you need to close it.
Pros: Provides a chat platform that is customer and user friendly. Live TO's to a manager and the list goes on and on.
Pros: The Deal Now and Invite features are a game changer as it is a Digital turnover to my staff engaging the customer in real time at the dealership level which really increases the closing percentages!
Pros: has helped us bring more people in. Samantha Guarino has been great in helping us set the system and continuous training. great with assisting my staff when needed.
Pros: Easy to use, quick links to make conversation run smoother.
Cons: Frequent refresh that deletes my conversations, not able to send a direction quick link.
Pros: so easy to chat with customers !
Pros: Everything is great and easy to use.
Cons: Nothing that I have found so far.
Pros: Simple to use and very intuitive.
Cons: At this point I can not even begin to imagine a negative.
Pros: Shortcuts that include our updated inventory and videos. CarNow gets us in contact with people immediately. Rather than the phone tag game.
Pros: easy, interactive, great interface, good content
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