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CIMA Systems

CIMA Systems

CIMA Car Care Service Menus

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Star Rating Distribution:
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About the Product

CIMA Car Care Service Menus Pro-actively informs customers of the services that are due on their vehicle and automatically prices these services (i.e. 15K service) based on your labor and parts pricing. Further, selective services such as a 4-wheel alignment when “clicked†on will show a 10 second overview video of why it is important for your customer to have this Dealer recommended service performed. With CIMA Car Care menu's, we pro-actively notify the customer of what you recommend for their car. Further, each service approved by the customer is automatically placed into your CIMA Dealership appointment making it extremely easy to up-sell the customer and allow them to make a confirmed service appointment. If the customer does not elect to take the recommended services, this application is also in each Service Advisor’s screen when the customer arrives on the drive to allow for another selling opportunity.

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Product Summary

Star Rating Distribution:
13
0
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0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a Dealer Professional Jan 12, 2015
Recommended: YES
✅ Verified Rating

Pros: Communication and customer Service

Cons: None

Dealer Rating
Reviewed by a Dealer Professional Jan 5, 2015
Recommended: YES
✅ Verified Rating

Pros: this company is great at responding very quickly. as well as working with us at a very short notice. They dont give us a hard time and very easy to use.

Cons: nothing at this time

Dealer Rating
Reviewed by a Service Manager Dec 30, 2014
Recommended: YES
✅ Verified Rating

Pros: IMA has been a great program and we truly like the fact that our rep Carla makes sure we get our campaigns for service out every month and everything runs smooth.

Cons: none

Dealer Rating
Reviewed by a Service Manager Dec 18, 2014
Recommended: YES
✅ Verified Rating

Pros: Not only can we view the scheduled maintenance for each vehicle,we can print out what needs to be done for their next visit. This menu educates and has videos to explain recommended service. Customers can access on our website also. Carla is there if we need to change anything. Highly recommend.

Cons: none

Dealer Rating
Reviewed by a Service Manager Dec 17, 2014
Recommended: YES
✅ Verified Rating

Pros: The cima menus have been great. It makes it easy for my customers to see what scheduled maintenance is due on their vehicle and see video explaining what is done and why certain services are necessary. Terrific product and terrific support from my rep JR.

Cons: none

Dealer Rating
Reviewed by a Service Manager Nov 12, 2014
Recommended: YES
✅ Verified Rating

Pros: The cima menus work great. In many cases, up-sells customers before they even hit my drive. JR helps us every month.

Cons: none

Dealer Rating
Reviewed by a Service Associate Oct 28, 2014
Recommended: YES
✅ Verified Rating

Pros: Clean and easy way to explain what maintenance work is needed on customer vehicle. Love this system, set up to Honda maintenance scheduling. Carla helps every time we need something changed,right away.

Cons: none

Dealer Rating
Reviewed by a Dealer Professional Oct 28, 2014
Recommended: YES
✅ Verified Rating

Pros: CIMA Systems is a valued tool that keeps our dealership connected to our customer at all times. Tracking is so valuable and this provides us with all the information to know what is working and what is not. Easy to request changes and Carla (our Rep) is here when we have questions or need assistance. Great System for Sales and Service.

Cons: none

Dealer Rating
Reviewed by an Owner Oct 10, 2014
Recommended: YES
✅ Verified Rating

Pros: we love the Cima service menus and so do our customers. I really like how it integrates with the Cima appointment system. thank you to JR and the Cima team. they are always very helpful.

Cons: n/a

Dealer Rating
Reviewed by a Dealer Professional Oct 10, 2014
Recommended: YES
✅ Verified Rating

Pros: Leslie and the gang at Cima make me look good on a regular basis. They always handle my requests promptly and professionally. I would not be in business without them.

Cons: none at all


Contact Info

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