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Pros: We switched to Dealer Peak to be compliant with Toyota. I had many reservations switching from our 10 year relationship with Dealer Impact. The process was a very crucial for us because we wanted to make sure that all the switching did not impact our organic results and PPC campaigns. Dealer Peak spent several months planning the transition and DP re-invented the wheel for us so that what we needed would match with what they could provide. If there was no match, they found a way. Since being with Dealer Peak, I have been pleasantly surprised with their outstanding customer service when I needed them. Plan to use them when we open up another Toyota store next year.
Cons: I was going to start a list of Cons, but could never begin because all that I asked was done.
Pros: Truly an integrated CRM solution that brings all of our Sales tools into one easy to use interface.
Cons: none so far...
Pros: DealerPeak offers many solutions, but they do not sacrifice quality. The products they offer are some of the best in the industry (CRM, Websites, Desking, Digital Marketing & Transactional Websites). The beauty with DealerPeak is that all of their products work together seamlessly. Integration between the DealerPeak websites & CRM is something we could not find with any other vendor. With DealerPeak, you truly get quality AND quantity! DealerPeak products are first class but it doesn't stop there. DealerPeak's support is also first class and the support team is hands down the most involved and consistent support team I've worked with. I've worked with at least 6 other companies over the years. DealerPeak always comes out on top. They are one of the easiest companies to work with and have been the most flexible as well. Literally, if you can think it... they can do it. Visit the Tonkin website and you will see! If you are a single point dealer, or a dealer group, DealerPeak will have a solution for you.
Cons: I'd have to nitpick to find any... they have just been a pleasure to work with.
Pros: This gave us a presence on the web.
Cons: Product only converted at less than 1% and there rating on the GASM is close to zero.
Pros: Dealerpeak is heads and tails above any web site company that we have seen. we interviewed a dozen and Dealerpeak drew away from the crowd. Great custom work with too numerous of benefits to detail. Put them on your list for sure!
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