Dealer Satisfaction Award

Overview

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction by allowing dealers to rate and review their vendors here at DrivingSales.com. We verify each review to ensure a dealership employee submitted it. The validated reviews are published (online at drivingsales.com and in the print publication, the Dealership Innovation Guide) for dealers to use in their decision-making.

Vendors who achieved the highest dealer satisfaction rankings received "Highest Rated" or "Top Rated" awards. The awards were presented at a special ceremony at the 2011 NADA Convention and Expo in San Francisco.

2010 Winners

The 2010 DrivingSales Dealer Satisfaction Award Winners are (listed by category):

Call Management
• CallSource - CallTrack :: Highest Rated
• Who'sCalling - Who'sCalling :: Top Rated
• Callbright© - Inbound Lead Tracker :: Top Rated

Chat
• ContactAtOnce! - ContactAtOnce! AutoDealer Chat :: Highest Rated
• ActivEngage - ActivEngage :: Top Rated
• CarChat24 - 24/7 Fully Staffed Chat :: Top Rated

CRM
• Autobase - AutobaseCRM :: Highest Rated
• CAR-RESEARCH XRM - CAR-RESEARCH XRM :: Top Rated
• DealerSocket - DealerSocket CRM :: Top Rated

DMS
• Reynolds and Reynolds - The ERA® System :: Highest Rated
• ADP Dealer Services - ADP Drive DMS :: Top Rated
• DealerTrack - DealerTrack DMS :: Top Rated

Internet Lead Management System (ILM)
• VinSolutions - MotoSnap ILM :: Highest Rated
• AVV - AVV Web Control :: Top Rated
• ADP Dealer Services - BuzzTrak Lead Manager :: Top Rated

Internet Trainers
• PCG Digital Marketing - Brian Pasch :: Highest Rated
• Dealers Technology - Rafi Hamid :: Top Rated
• eXteresAUTO - Merla Turner :: Top Rated

Inventory Pricing
• vAuto, Inc. - vAuto:: Highest Rated
• eCarList - eCarList TrueTarget :: Top Rated
• DealerTrack - DealerTrack AAX :: Top Rated

New Car Leads
• Dealix - New Car Leads :: Highest Rated
• Autobytel, Inc. - New Car Leads :: Top Rated
• Cars.com - NewLeadsPlus :: Top Rated

Owner Marketing
• CIMA Systems - CIMA Systems Virtual BDC :: Highest Rated
• @utoRevenue - @utoRevenue :: Top Rated
• Cobalt - Owner Marketing :: Top Rated

SEM-PPC
• POTRATZ - Search and Behavioral for Website and Mobile :: Highest Rated
• PCG Digital Marketing - Management Service :: Top Rated
• Dealer.com - TotalControl DOMINATOR :: Top Rated

SEO
• eXteresAUTO- eXteresAUTO- SEO:: Highest Rated
• PCG Digital Marketing - Strategic Digital Marketing :: Top Rated
• Dealer.com - ManagedSEO:: Top Rated

Used Car Advertising
• AutoTrader - AutoTrader.com :: Highest Rated
• Cars.com - Ad Package :: Top Rated
• Digital Compass Marketing - Automotive Advertising Network :: Top Rated

Websites
• Dealer e Process - Dealer eWeb - AutoDealer Websites :: Highest Rated
• Dealer.com - SmartSites :: Top Rated
• Cobalt - Cobalt Websites :: Top Rated