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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
8
16
5
0
3
Rating by Job Title:

Contact Info

phone 949-900-0300
Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.
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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
8
16
5
0
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Like any CRM, what you put into it is what you get out.
Reviewed by BDC Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Good overall product; web-based; mobile capable; easy to use and train; good administrative dashboard.

Cons: Marketing tools (i.e. email) and be confusing.

Easy to use as far as the managers are concerned.
Reviewed by Internet Director July 11th
Recommended: YES
✅ Verified Rating

Pros: Easy for managers to utilize.

Cons: Difficult to train associates; not user-friendly.

Really likes the product.
Reviewed by Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Good product; very BDC user-friendly.

Cons: Can be slow.

Been using for 8 years, and is overall quite happy with the product.
Reviewed by General Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Good overall product; great tech support.

Cons: Business tools can be complex.

Great reports that come thru each day.
Reviewed by Internet Director July 11th
Recommended: YES
✅ Verified Rating

Pros: Great daily reports; good customer service team.

Cons: More training is needed; too much on each screen - needs to be simplified.

CRMs are basically the same
Reviewed by Sales Manager July 11th
Recommended: NO
✅ Verified Rating

Pros: Desking utility; easy to administer.

Cons: Could be more user-friendly from a sales associate perspective.

Overall likes working with the product
Reviewed by Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Mobile capability, Easy product to work with.

Cons: Needs improvement when linking events and eliminating customer duplications.

DealerSocket has easy reporting, user friendly and easy training.
Reviewed by a BDC Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Easy reporting; user-friendly; easy to train.

Cons: None.

Nothing stood out that they liked about DealerSocket.
Reviewed by Sales Manager July 11th
Recommended: NO
✅ Verified Rating

Pros: None.

Cons: Not user-friendly; poor layout - needs a full screen.

Really loves the product. Does everything they need it to do.
Reviewed by Salesperson July 11th
Recommended: YES
✅ Verified Rating

Pros: Great, full package; does everything needed.

Cons: None.


Contact Info

phone 949-900-0300
Do you work for DealerSocket? Claim your company page now!

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