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DealerSocket

DealerSocket CRM

 Rate Product
Star Rating Distribution:
67
35
7
2
5
Rating by Job Title:

Contact Info

phone 949-900-0300
Do you work for DealerSocket? Claim your company page now!

About the Product

DealerSocket’s CRM will allow you to manage fresh ups, phone ups and Internet leads all from one tool. Your dealership spends tens of thousands of dollars every month to get the phone to ring, get test drive appointments and generate Internet traffic. Make the most of the customer experience once engagement begins through improved business rules and increased sales staff accountability. The end result of choosing DealerSocket CRM? You will sell more cars.

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Last edited by Michael Fields on A few seconds ago

Product Summary

Product Overview
DealerSocket CRM Product Overview

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Star Rating Distribution:
67
35
7
2
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great product, excellent support team!
Reviewed by a BDC Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: We have been well taken care of by the entire dealersocket team! We especially appreciate our local dealersocket consultant, Derek, who is always willing to help in any way he can. He goes above and beyond for our dealership! We definitely would recommend dealersocket to other dealerships for their CRM needs.

Cons:

Great CRM to use
Reviewed by an Internet Salesperson 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Quick to get customers profiles, Easy Follow Up, Easy to use (user friendly)

Cons: Notes sometimes do not save

My rep is a handsome guy
Reviewed by an Internet Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: list builders, reports, notifications

Cons: new windows, mobile ap - unable to attach vehicle to email body. completing tasks and general interface.

Love the system
Reviewed by a Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Great system . Easy to use. Love it!

Cons: I had no issues doing anything.

easy to use
Reviewed by a Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: mobile app is easy to use. vin scanner is good

Cons: multiple screens

Very Good CRM
Reviewed by a BDC Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Our rep, Jonathan Paruk is ALWAYS available to assist - and happy to do so. Support is very helpful and timely. CRM is fairly easy to navigate through.

Cons: Creating a Blast using List Builder is confusing and doesn't make logical sense - The categories are nonsensical. It should be easier so that we wouldn't have to contact support when creating a "list" for a blast. Once a blast list has been created and saved for future use, it would be easier for it to be editable rather than having to re-create it - especially when you pull up the saved list and it doesn't show what catagory you pulled the info from.

Hands Down the best CRM out there!
Reviewed by a General Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: 95% Fully customizable Excellent support structure from local rep to district manager Ability to apply custom rules to control the flow of campaigns Very few limitations allows each dealer to shape DealerSocket to follow the dealer's own selling style as opposed to the other way around

Cons: 5% "sh!t"... just being honest! 5% "sh!t" is way better than the other CRM's "sh!t level" that range from 50% to 100%... those shall remain nameless unless you want reach out for a comment!

Solid Tool with Solid Support
Reviewed by an Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: Local Reps are awesome and knowledgeable.

Cons: Reports can be confusing

It is really to use
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: I think that it is easy to use. I worked in salesforce at my last two jobs and it is easier to use.

Cons: I wish we could see all the dealerships to send emails out and be able to attach cars.

Very powerful program.
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Great reports and support staff.

Cons: No Cons to report


Contact Info

phone 949-900-0300
Do you work for DealerSocket? Claim your company page now!

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