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Pros: Automate isn't a massive company like ADP or Reynolds and Reynolds; Automate has great customer support, and there's never a wait time when I call in. They're going in a good direction with their system, they are constantly making updates and improvements. They have great hardware and installation. They're also one of the few companies that uses Linux. Automate also has great security; in my opinion that's a big deal.
Cons: I don't have anything negative to say about Automate, I highly recommend them!