1:00 PM

EST 

Welcome to DSES 2020

1:00 - 1:50 PM

EST

Leading Change

Jared Hamilton will take the main stage (virtually) and kick off DSES 2020! Jared will address the most pressing issues that dealers are facing today.

3:00 - 3:50 PM

EST

Beast Mode

Three of the industry's most progressive dealers talk about how they achieved epic growth and share insights on how you can experience the same in your store.

4:00 - 4:50 PM

EST

Turn Facebook into your #1 traffic source and predictable revenue stream for your store. Learn how to replicate the exact same selling process that top automotive groups and OEMs use on Facebook every day to generate new leads & sales.

1:00 PM

EST 

Kick off Day 2!

1:00 - 1:50 PM

EST

Transform Google Analytics from just another thing installed on your website to a real marketing tool.

1:00 PM

EST 

Kick off Day 4!

1:00 - 1:50 PM

EST

Discover the value that dealerships with a people-focused culture gain compared to results/transactionally focused cultures. See real-world examples of dealerships who thrive by focusing on their people.

3:00 - 3:50 PM

EST

Innovation Cup

Shark Tank meets American Idol. Vendors compete for the coveted Innovation Cup. Discover the best products and technology for your dealership.

4:00 - 4:50 PM

EST

Stop treating your online shoppers as clicks and visits and learn how to build relationships online to turn them into customers. In our physical showrooms, we personalize our shoppers' experience based on whether they are a be-back, a fresh up, a service customer or a long time friend of the owner. However, we treat all our online shoppers exactly the same way

1:00 PM

EST 

Kick off Day 5!

1:00 - 1:50 PM

EST

Leverage Your Human Capital to Drive Better Results

Maximize your dealership leads. Change your dealership philosophy to focus on Engagement stats for a customer vs doing the task to do the task. By focusing on the right activities, dealerships are seeing an increase in Engagement, Showroom Traffic, and Internet Closing percent.

4:00 - 4:50 PM

EST

Progressive BDC Management

We'll talk about the factors you need to consider when building a BDC for the next generation. BDCs have been around for a while but recently their values have shifted. Learn how to create and manage your BDC to serve today's consumer.