DSES 2020 Agenda
Nov. 2-6, 2020 | Attend virtually
Mon: DSES kicks off in style with Jared Hamilton, the Beast Mode and more!
Tues: We'll be kicking off another Master Certification, plus workshops!
Wed: Half way done! More Master Certifications and workshops!
Thur: Another day of learning. More Master Certifications, workshops and the Innovation Cup!
Friday: Final day of DSES. More Master Certifications, workshops and the Most Valuable Insight presentation!
- Mon
- Tues
- Wed
- Thur
- Friday
1:00 PM
EST

Welcome to DSES 2020
1:00 - 1:50 PM
EST

Leading Change
Jared Hamilton
Jared Hamilton will take the main stage (virtually) and kick off DSES 2020! Jared will address the most pressing issues that dealers are facing today.
2:00 - 2:50 PM
EST
Nicolle Lamb, Leadership/Human Capital Track |
---|
Patrick McMullen & Tim Scoutelas, Inventory Management Track |
---|
3:00 - 3:50 PM
EST

Beast Mode
Peter Cooper, Tom Flory & TBD
Three of the industry's most progressive dealers talk about how they achieved epic growth and share insights on how you can experience the same in your store.
4:00 - 4:50 PM
EST
Turn Facebook into your #1 traffic source and predictable revenue stream for your store. Learn how to replicate the exact same selling process that top automotive groups and OEMs use on Facebook every day to generate new leads & sales.
1:00 PM
EST

Kick off Day 2!
1:00 - 1:50 PM
EST
2:00 - 2:50 PM
EST
Kevin Kulma, Fixed Ops Track |
---|
Eric Miltsch, Advanced Marketing Track |
---|
3:00 - 3:50 PM
EST
Canadian Session
Hear from some of the brightest minds in retail automotive address the unique challenges and opportunities the Canadian market experiences today. Don't miss this session! More info coming soon.
1:00 PM
EST

Kick off Day 3!
1:00 - 1:50 PM
EST
2:00 - 2:50 PM
EST
Jonathan Jordan, Finance Track |
---|
3:00 - 3:50 PM
EST
Gail Rubinstein, Advanced Marketing Track |
---|
Justin DePasquale, Fixed Ops Track |
---|
4:00 - 4:50 PM
EST
Prepare, implement and promote Digital Retailing techniques for maximum results. In this class you will gain exclusive access to digital retailing benchmark data to compare your performance and quickly identify measurable areas of opportunity for your store.
1:00 PM
EST

Kick off Day 4!
1:00 - 1:50 PM
EST
2:00 - 2:50 PM
EST
Quincy Armstrong, Advanced Marketing Track |
---|
Andrew Tai, Digital Retailing Track |
---|
3:00 - 3:50 PM
EST

Innovation Cup
Innovation Cup Finalists
Shark Tank meets American Idol. Vendors compete for the coveted Innovation Cup. Discover the best products and technology for your dealership.
4:00 - 4:50 PM
EST
Stop treating your online shoppers as clicks and visits and learn how to build relationships online to turn them into customers. In our physical showrooms, we personalize our shoppers' experience based on whether they are a be-back, a fresh up, a service customer or a long time friend of the owner. However, we treat all our online shoppers exactly the same way
1:00 PM
EST

Kick off Day 5!
1:00 - 1:50 PM
EST

Leverage Your Human Capital to Drive Better Results
Most Valuable Insight presentation
Maximize your dealership leads. Change your dealership philosophy to focus on Engagement stats for a customer vs doing the task to do the task. By focusing on the right activities, dealerships are seeing an increase in Engagement, Showroom Traffic, and Internet Closing percent.
2:00 - 2:50 PM
EST
Dane Saville, Advanced Marketing Track |
---|
Mike Boyd, Inventory Management Track |
---|
3:00 - 3:50 PM
EST
Drew Delaware, Advanced Marketing Track |
---|
Joe Dallas, Inventory Management Track |
---|
4:00 - 4:50 PM
EST

Progressive BDC Management
We'll talk about the factors you need to consider when building a BDC for the next generation. BDCs have been around for a while but recently their values have shifted. Learn how to create and manage your BDC to serve today's consumer.
5:00 PM EST

DSES Closes
We'll be wrapping up this week of DSES, but don't forget that the Master Certifications keep going for 90 days to ensure that your team has implemented the strategies and processes learned at DSES.
Stay tuned for updates and additional agenda content. More coming soon!

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