Dealership KPI's

Ron Henson
If you had to pick the 3 most important Key Performance Indicators to run your dealership, what 3 would you pick and why?
Grant Gooley
Retention, Organic Sessions, Year Over Year, Retail Growth Volume.
Ricky Wood
Employee Retention Make Market Penetration Gross per Employee
Ron Henson
Here is the beauty of this forum, I love getting the different perspectives of people who are in different job roles. Truth is, I certainly agree that each KPI mentioned by Grant and Ricky are valid. There's the rub as a business owner, narrowing down to three. Anyone else out there have an opinion? Please share.
Steve Emery
1. Used to new units ratio 2. F&I products per sale 3. Service labor hours thx, $teve
Sheila York
Return on investment. Return on sales. Return on assets.

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