Mystery/Secret Shopper Services

Richard Lovering
Who are the top rated mystery shopping services? Who do you use? Who have you used and who won't you use again? Trying to find a solid service that can give my dealer group effective, usable feedback! Thanks for your input!
Jim Bell
Jerry from PhoneNinjas does a great job. He has done a few for us and have a great program.
Richard Lovering
Thanks jim! Looks like the ones I'm finding are mostly phone/internet. Any suggestions from anyone on in-store secret shoppers?
Jeremy Alicandri
We use a company called Call Revu for monitoring phone calls, they are very effective in finding issues and sending us alerts.

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