BDC Manager Pay Plan

Larry Schlagheck
Daniel - I'm sure you'll get some responses to your question, but here's a thread that was active on our site a month, or so ago regarding this same topic -
Matt Lowery
The link Larry shared should give you some ideas as far as your BDC sales staff. For your manager that is a much harder question. Is your BDC manager only making sure your templates and scripts are being used? What role do they play in advertising? Are they in charge of your internet department, website, online presence? Are they handling your service department as well? I am a BDC Manager that is involved in all of that plus a good deal more. I answer only to my General Manager and am involved in most of the decisions of the dealership. Now I have met many other BDC Managers that run the full spectrum from glorified BDC Reps to true upper management. I have collected a few payplans from people I have met in the industry. If you message me what you see your BDC Manager doing I am more than happy to send you any pay plans I have that might come close to what you are looking for.
Tom Vann
Matt hits it directly on the head, Daniel. Many BDC Managers are not involved in New Business Development, but rather are primarily focused on current client communications (This is of critical importance to the dealership, of course, but BDC's rarely come from a singular template.

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