Best Internet and BDC model

tanna cates
We are currently trying to createan integrated digital and bdc dept. Can you please share best practices and models from the ground up? Please contact me pesonally if you prefer. Thanks to everyone for any help in this matter.
Robert Karbaum
Tanna, Have you seen the Driving Sales University models?
Robert Karbaum
Also, are you starting from scratch? The more information about your situation, the better to discuss from our end.
Autumn Buehler
Hi Tanna, Being that you are quite a ways away, your market is going to be different from the Midwest. However, regardless, I would still highly recommend that you have your goals nailed down for each department to ensure you are in alignment with one another. This will also help tremendously when developing your model. Have you shared these between team members and confirmed everyone is on the same page to move forward?
Grant Gooley
Driving Sales University is a great way to start!
mark rask
I agree with the others....driving sales is a great way to start. We have had a bdc for sales and service for quite some time. We revamped our department a few years ago with the help of dsu. we have seen great improvements

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