Delivery Process

Do you have a Delivery process? If so what is it?
Lauren Moses
Chris's is great. It's very similar to ours except we vary from customer to customer. Most of our customers are repeats have been doing business with us for over 20 years. So there is no need for a service walk since we see them on a weekly basis (not joking there). Depending on how busy we are if the F&I office gets hung up then once the vehicle has been detailed, gassed, and stickered, I will take my customers out to the vehicle and start delivering it to them, getting phones connected, and answering any questions they might have. Then once F&I is ready they come get us so they can sign, then it's just picture for social & letting them go home.
Jesse Peterson
It really is pretty much that simple as Chris says. At some point, maybe the dealer review topic should come up. I'm still trying to figure out how to incorporate this one.
mark rask
Our process is just about the same as chris's .....we try to keep it simple and efficient

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