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Wednesday night, I had the honor of taking a red eye from Silicon Valley to the east coast. I got to talking to a couple that was sitting next to me while we were ready to back away from the gate. She just happen to work for Google in the G+ Local project. My eyes kind of lit up. I was sitting next to someone that is one of the leads at Google for 5 hours on G+ Local. With all of the changes over the last few months, I knew I had my chance to really try to get some behind the scenes thinking on the change.
I expressed my concerns that we all as dealers have with G+ Local, missing reviews, the requiring of having a G+ account to write a review, and the whole Zaget platform. As I mentioned all of the above items, she shook her head in agreement and just said we know and there are some changes coming.
Google wants this to really succeed across the board. They are taking the feedback and trying to make the issues that we are all having she had to be very vague with me, but it gave me hope that there is an end in sight and a plan in place. I asked her as far as timing, and just just said very soon.
Missing reviews: They know the issue and are working on getting that data back. There is hope for those that lost a ton of reviews. I asked why it happened, but unfortunately she couldn't give an answer on that.
Requiring of G+ to write a review: Things are in process to make it available to post a review without a G+ account. It will show as anonymous, but they will be able to do it. This was a large win for me. Since the change over, I think that we have had less than 10 reviews come in.
I know that this is shorter than my normal posts, but thought I would like to pass along my hope to you.