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Jared Hamilton
From: Jared Hamilton
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Lindsey Auguste and Dennis Galbraith

Lindsey Auguste and Dennis Galbraith Investigative Reporters

Exclusive Blog Posts

Master the 5 F&I Metrics that Matter Most

Master the 5 F&I Metrics that Matter Most

By Jim Maxim, Jr. I want to present here five F&I performance calculations that if you regularly work them and respond appropriately your F&I de…

Continous changes

Continous changes

As we all are aware the automotive business changes daily. Recently I received an advertising flier from a local dealer at my personal address. "Buy b…

3 Ways To Sell More Cars Using Your CRM

3 Ways To Sell More Cars Using Your CRM

Who is going to be the most ideal customer to purchase from your dealership? The question so many ask, and so many wish they had the answer to. The obvious…

Well done Toyota, now all the other OEM’s should follow suit

Well done Toyota, now all the other OEM’s should follow suit

“28% of clicks from Toyota branded parts/service queries were LOST to the independent rooftops or other advertisers” Within the span of the …

Selling vehicles to our service customers

Selling vehicles to our service customers

Looking for proven ways to sell vehicles to our service customers.  We have about 50 RO's daily and would like to know what others are doing effec…

Breaking News: FTC Cracks Down on Auto Loan Schemes Today

We mentioned weeks ago that FTC enforcement of advertising regulations related to auto sales and loans would step up. Today was more evidence of that crackdown. The FTC came down on two California lenders promising consumers they could stop repossession and reduce payments. (FTC Press Release)

By all accounts, these companies were clearly involved in deceitful advertising practices, and they deserve what they have coming to them. In our follow-up discussion with the FTC, they acknowledged that the federal government has more "cops on the street" and is determined to combat deception aimed at consumers.

Today's actions were not aimed at dealers. Indeed the uncovering of these scams is good news for our industry. However, the bigger lesson is that getting your dealership within the clear parameters of advertising regulations is not optional this spring. These same scams went on for an extended period of time in the mortgage industry. Virtually every American was exposed to the radio and TV ads offering to save consumers from the threat of home repossessions before the crackdown in that industry took place. That era is gone. Swift action will be the calling card of Federal regulators, and even faster action must be the response of dealers who may be beyond the edge of compliance.

Jim Radogna
Thanks for the info Lindsey and Dennis. Wow, the FTC is certainly on a roll lately!
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