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Jared Hamilton
From: Jared Hamilton
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Mike Gorun

Mike Gorun Managing Partner/CEO

Exclusive Blog Posts

Are You Paying For Out of Market Clicks?

Are You Paying For Out of Market Clicks?

I first have to give a shout out to my buddy Jason Stum who helped me identify a leak in our adwords budget. Once I started to dig in a bit more, I was …

What I Learned About Sales From the Olympics (& Dealer Pros)

What I Learned About Sales From the Olympics (& Dealer Pros)

We really can learn a lot from the Olympics, from perseverance to mosquito control. But sales advice? Funny you should ask.  One of my colleagu…

Start Contacting Customers When They’ll Respond

Start Contacting Customers When They’ll Respond

Today’s socially connected consumers have changed the tide in the automotive industry, from top to bottom. However, the dealership must also chan…

Facebook Live Just Made A Move To Compete With Cable

Facebook Live Just Made A Move To Compete With Cable

It's a big shift that's ultimately going to have huge implications for traditional advertising. It's a move that has been years in the …

How to Handle the "Shop Around" Objection by Educating the Customer

How to Handle the "Shop Around" Objection by Educating the Customer

Customer Loyalty Infographic

 

The National Business Research Institute has created a valuable infographic focused on customer loyalty. NBRI explains, “Customers are a business’ most important asset, without them the business wouldn’t exist. So it’s imperative to keep these customers happy and improve their loyalty to your business.” They add, “We created this customer loyalty infographic to help you not only understand it, but to help you cultivate that loyalty among your own customers.”

We found NPRI’s presentation of the importance of customer loyalty in today’s economic society not only helpful and insightful, but easy to digest with specific details that would apply in a variety of business settings.

Customer Loyalty Infographic by NBRI

 

When considering that the decision-making process is 30% logic and 70% emotion, how do you feel that affects your business?

Source: Driving Retention and NBRII.com, February, 2012.

 

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