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7 Toyota Dealership Employees Arrested Following Investigation

April 27, 2017 1 Comment

When dealership management found out two vehicles were missing off the store’s lot last May, they contacted local law enforcement to look into the issue. What that investigation led them to meant the eventual arrest of seven dealership employees.

Multiple media outlets are reporting on the elaborate crimes discovered from former employees of Fox Toyota out of El Paso, Texas. El Paso Times reported the seven former dealership staff members were arrested following an 11-month investigation. The alleged crimes took place between November of 2015 and February of 2016. Federico Gutierrez, Mark Alvarez, Miguel and Luis Silva, Carlos Velasquez, Cesar Valdiviez and Albert Vargas were taken into custody after it was discovered the former employees reportedly over-billed vendors, conducted illicit insurance activities, stole tires and misused dealership vehicles.

Steve Fox, Owner of Fox Toyota gave his perspective on the situation to ABC 7 saying in part that this situation serves as a, “good wake-up call for every dealership in town and for criminals that they can’t get away with this.” What is your take on this situation as it pertains to the constant challenge for dealers to find and retain quality long-term dealership employees?


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  • We have our own training division where we focus on Sales Training and Customer Service. One of the modules we train on is Business Ethics, in order to reinforce our company’s culture and values. A strong push of our culture during the onboarding process also makes a new employee think about whether they would fit in with the rest of the group. (Birds of a feather and all that) Our core values include Trust, Loyalty, Support, and Working Together. These are reinforced at every training and meeting. That may not eliminate fraud but its the first step in ensuring that you don’t have an entire basket of bad eggs…