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Ford Explorer Carbon Monoxide Issue Persists

July 2, 2018 0 Comments

The Center for Auto Safety is reviewing its recall of the Ford Explorer, “demanding Ford and the government take action on complaints about leaking carbon monoxide,” CBS News reported.

The National Highway Traffic Safety Administration has been investigating the issue for two years. Complaints have reached the thousands and at least 41 alleged injuries have been reported, but the NHTSA has not publicly offered any answers.

Since the investigation began two years ago, safety advocates have grown frustrated with the limited information provided by the NHTSA, said CBS News correspondent Kris Van Cleave. Following reports by CBS news as well as several police departments opting to park Explorers, Ford offered its affected customers free repairs, claiming it “effectively resolves” the issue.

The NHTSA has since received nearly 200 complaints about the issue, and CBS News uncovered almost 60 complaints from drivers who claim they got their Explorer fixed and are still experiencing signs of exhaust and carbon monoxide leaking into the cabin, including some complaints involving 2018 Ford Explorers.

One 2016 Explorer owner in Redding, CA, reported a “rotten egg smell” when the SUV accelerates at a high speed with EcoBoost in use.

“I’ve taken it to Ford to have seals checked and the smell is still there,” the owner said. “My toddler complains of headaches every time we’re in the vehicle and I’ve had nausea several times.”

Following CBS News reports, the NHTSA expanded its investigation, which now includes over 1.3 million SUVS from model years 2011 to 2017. Vehicles from 2018 are not included.

“Explorers are safe,” Ford told CBS News in a statement. “Owner complaints to Ford and NHTSA have decreased since we announced our complimentary service for exhaust odor last fall as it effectively resolves the matter. If an owner continues to have concerns after the service is performed, they should contact their dealer for further inspection.”

The NHTSA also issued a statement to CBS News:

“Safety drives everything we do at NHTSA. The agency’s ongoing investigation includes testing multiple civilian and law enforcement vehicles; conducting field inspections of complaint vehicles and crashes involving police units, including those with aftermarket modifications; testing and monitoring Ford customer service repair campaigns for effectiveness and continuing to evaluate consumer complaints. NHTSA urges all consumers to schedule the repair with their dealers and to report potential safety issues on or by calling the agency.”

No timeline for the investigation’s completion has been provided.

About the Author:

Dave Martinson is a broadcast journalist for DrivingSalesNews. He has a background as a TV News Reporter, Anchor and Producer. He has also worked in Digital Marketing and Human Resources. He received his bachelor’s degree in Communication from Brigham Young University – Idaho. He’s married and originally from the state of Washington. He’s a huge football fan and enjoys the outdoors.