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Report: Need For Service Techs Rising

April 10, 2018 1 Comment

A new development in South Carolina is geared towards the next generation of dealership service technicians.

According to PostAndCourrier, Volvo is planning to build a new facility in the Charleston, South Carolina area to be used as a training location for dealership service techs. The training center will be used for both new hires and current dealership staff improving their knowledge and skill set.

Anders Gustafsson, Volvo’s SVP Americas was quoted by P&C as saying in part, “Our cars are getting more and more advanced, with very advanced software technology, and it’s tough to attract new technicians… we need to find new technicians and develop our current technicians very fast.”

The report also indicated that there would be an increasing need for qualified dealership service techs during the next decade. What challenges do you face at your store or group when it comes to finding, hiring and training service staff?

About the Author:

Dave Martinson is a broadcast journalist for DrivingSalesNews. He has a background as a TV News Reporter, Anchor and Producer. He has also worked in Digital Marketing and Human Resources. He received his bachelor’s degree in Communication from Brigham Young University – Idaho. He’s married and originally from the state of Washington. He’s a huge football fan and enjoys the outdoors.

  • Joe Henry says:

    As a former Fixed Ops Manager and a recruiter for dealerships for 20 years, I can tell you that no matter how well the factory programs train, until the dealership environment changes from flat-rate to hourly until the Tech has several years experience, young Techs will continue to wash out. Ask any tech school instructor and they will tell you 1 out of 20 graduates MIGHT make it past their 1st year in the real world. There are solutions but no one wants to bite the bullet- Joe Henry and ACT Auto Staffing