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Jared Hamilton
From: Jared Hamilton
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Paul Potratz

Paul Potratz COO

Exclusive Blog Posts

FYI

FYI

Is your Digital Strategy working and do you really understand the entire process? Before jumping into any agreements with marketing companies whom promi…

The Purchasing Power of Hispanics

The Purchasing Power of Hispanics

The current Hispanic population rests at about 17 percent of the total U.S. population, but it’s projected to reach 31 percent by 2060. As the population…

7 Steps to Make Texting Effective in Your Service Department

7 Steps to Make Texting Effective in Your Service Department

The best text success comes when you have buy-in from EVERYONE participating. So if you're ready to start texting with consumers in the service drive, use …

Business Development Center to Sales Process

Business Development Center to Sales Process

We've had a business development center (BDC) at our Hyundai store for quite some time. We receive about four hundred internet leads and maybe 120…

A Slight Increase In Customer Retention Will Yield Huge Returns

A Slight Increase In Customer Retention Will Yield Huge Returns

According to the Harvard Business school increasing retention by 5% can increase profits by 25% to 90%. So the question is…Why is customer retention…

What Is Your Lead Response Time?

Stan Sher
Response time, quality of response, and level of professionalism. That is how you make it happen. I love how you use Blockbuster, music industry, furniture, and pizza delivery as an example.

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