Convert callers into customers! Phone leads will never slip through the cracks again. CallTracking digitally records and converts every call from your toll-free numbers into a lead delivered right into your Dealer.com ControlCenter. Key Benefits: > Capture Every Call: CallTracking provides toll-free phone tracking numbers for every department and converts each call into an email lead that is delivered to a dealer’s ControlCenter. > Identify Every Phone Call: Caller’s phone number and contact information are stored in ControlCenter and can be used for future phone, email and mail campaigns. > Call Recording: Calls are recorded and can be saved to replay for 30 days for training and quality assurance. > Manage & Add Numbers: Add a new toll-free number for your website (or any type of advertising) and create/manage new ad sources directly from ControlCenter. > Custom CallTracking Analytics: Track the effectiveness of every ad campaign with call metrics and caller demographics. > Toll-free Numbers: Customers can conveniently contact your dealership while avoiding long-distance charges. > Call Recording Alert: Callers are alerted to call recording and monitoring in all states that require disclosure. > Do Not Call List: Contacts can be marked as “Do Not Call” in ControlCenter if a customer requests to not be contacted by phone or email. More information: http://www.dealer.com/products/lead-management/call-tracking.htm