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DealerSocket CRM


Average Rating


38 Reviews

4.6 Stars Average

97% Recommended

DealerSocket understands dealerships and CRM systems from the ground up. After years of CRM experience, our founders worked in dealerships, without pay, to fully understand the people, processes and dealer desired results ”Our solution was built for dealers. With over 50,000 active users and 90% + customer retention, DealerSocket is the leading management solution for dealerships nationwide and around the world." Benefits of DealerSocket 1. Easy to use for all users and departments 2. Enhances the professionalism of your staff and your customer communications 3. Drives value at every stage of the customer life cycle 4. Increases vehicle and service sales while boosting CSI 5. Creates the ideal customer experience, easily and consistently With DealerSocket you can: Market more effectively Campaign Management Data Mine/Data Cleanse Call Center/BDC Call Tracking/Recording Sell more cars Internet Lead Management Call Tracking Showroom Control and Manageme

Sponsored by: DealerSocket


Contact Us


Contact Info:
San Clemente CA 92673


Other Products by 'DealerSocket'
No other products

Product Ratings

Owner
Recommended: Yes
User From: 1/2009 - Present

User Comments:
Great product that is constantly improving. The learn curve is a little flat but once you get going it is great. Also, customer service is always friendly and helpful and they have great follow-up, which a CRM should have but many do not!


Owner
Recommended: Yes
User From: 1/2009 - Present

User Comments:
Great product that is constantly improving. The learn curve is a little flat but once you get going it is great. Also, customer service is always friendly and helpful and they have great follow-up, which a CRM should have but many do not!


business manager
Recommended: Yes
User From: 8/2008 - Present

User Comments:
Support is a bit slow in getting problems resolved but very nice system


sales manager
Recommended: Yes
User From: 1/2006 - Present

User Comments:
abosuletly the best crm, and their support.


Internet Director of Sales
Recommended: Yes
User From: 4/2009 - Present

User Comments:
Dealer Socket has been a great change for us. We are very pleased with the service. The support team has been great and helped us through the difficult process of changing CRM's. We have seen our sales team really open thier minds to this new tool and they are spending a lot more time using is versus our previous CRM. I would reommend Dealer Socket for sure.


IT
Recommended: Yes
User From: 2/2005 - Present

User Comments:
Reasonable cost attentive service


New Car Director
Recommended: Yes
User From: 7/2009 - Present

User Comments:
DealerSocket is very comprehensive in its abilities as a CRM tool. The installation team were wonderful in implementing the software at our store. Also, the support team is very knowledgeable in helping one with any concerns.


Internet Coordinator
Recommended: Yes
User From: 8/2009 - Present

User Comments:
Tons of info in one spot. Organized, intuitive.


Business Development Director
Recommended: Yes
User From: 11/2007 - 1/2009

User Comments:
Great Product! Great support!


General Manager
Recommended: Yes
User From: 6/2009 - Present

User Comments:
DealerSocket is far superior to the previous CRM we had at our dealership. We are very happy with its capabilities and ease of use.


DIRECTOR
Recommended: Yes
User From: 1/2008 - Present

User Comments:
GREAT


GM
Recommended: Yes
User From: 1/2006 - Present

User Comments:
Great company...Great system


Internet Sales Manager
Recommended: Yes
User From: 8/2008 - Present

User Comments:
We like being able to send e-mail blasts as it is a great way of sending free marketing material and it is not snail mail. Also, the various reports allow us to do checks and balances and make people accountable in their jobs.


Internet Operations Manager
Recommended: Yes
User From: 9/2006 - Present

User Comments:
best crm tool out there


Internet and BDC Manager
Recommended: Yes
User From: 2/2006 - Present

User Comments:
Excellent way to keep up with all aspects of customer follow up, marketing and CSI


Corporate Business Development Director
Recommended: No
User From: 1/2007 - Present

User Comments:
When we first implemented DS we were extremely happy with them. The support was timely and able to offer solutions. In addition, we could count on deliverables to be handled professionaly. Unfortunately we've experienced several issues over the past year with the technology and the support we've received.


Salesperson
Recommended: Yes
User From: 5/2006 - Present

User Comments:
Easy to use. I don't want something that is cumbersome. I use DealerSocket because they keep it simple.


Internet Director
Recommended: Yes
User From: 1/2006 - 2/2009

User Comments:
No comment


SALES DIRECTOR
Recommended: Yes
User From: 6/2007 - Present

User Comments:
EASY TO USE MAKES FOLLOW UP EASY


Director of E-Commerce
Recommended: Yes
User From: 8/2009 - Present

User Comments:
Robust CRM. Still working on all of its abilities.


Director of Marketing
Recommended: Yes
User From: 1/2009 - Present

User Comments:
The people.


BDM
Recommended: Yes
User From: 7/2009 - Present

User Comments:
Lots of functionality and integration with the DMS. The user interface is could be more intuitive.


Owner
Recommended: Yes
User From: 6/2009 - Present

User Comments:
Ease of use


Director of Internet
Recommended: Yes
User From: 5/2009 - Present

User Comments:
Great product A little hiccup at the beginning


Executive Manager
Recommended: Yes
User From: 4/2007 - Present

User Comments:
It's simply one of if not the best marketing tool out there as far as CRM's go.


Manager
Recommended: Yes
User From: 1/2005 - Present

User Comments:
Average


Manager
Recommended: Yes
User From: 5/2007 - Present

User Comments:
Great tool for sales


Business Development Manager
Recommended: Yes
User From: 5/2006 - Present

User Comments:
I like the concept of events and to dos. Pretty easy to use.


BDC Manager / Internet Manager
Recommended: Yes
User From: 8/2008 - 8/2009

User Comments:
This program has exceeded expectations in every aspect compared to other CRMs we've tried in the past. The possibilities are endless. It is a highly configurable program so opportunities are limitless for how to manage internally, what/who to market, etc. I highly recommend this program to anyone looking for the most versatile and successful tool. I almost forgot - Customer Service end is terrific as well.


Internet Director
Recommended: Yes

User Comments:
I would recommond but only if the dealer had a good IT department and well was very hands on. The product is really good but the customer service is less than desired


Business Development Manager
Recommended: Yes

User Comments:
Excellent product with great support staff. I loved that my sales AND service data were all in one place. Very user friendly. Best CRM on the market.


Internet,BDC,Sales,IT,training
Recommended: Yes

User Comments:
Great support and a stable interface. It has great push pull history with our DMS. Tools are easy to use. Salespeople can use it and do.


GSM
Recommended: Yes

User Comments:
We are a new user to Dealersocket since October 2008. So far it has been a pleasure to use. The ease of use and the markting tools are great. Customer support is second to none.


Business Development Manager
Recommended: Yes

User Comments:
Great product! Dealer Socket has amazing capabilities and is so easy to learn. It is a definate CRM to consider if you are looking for a change. We have used a few in the past and this is BY FAR the best one we have seen.


CRM Consultant
Recommended: Yes

User Comments:
Extremely functional and comprehensive. I feel confident using this product in any department, and in any store.


Internet Sales Manager
Recommended: Yes

User Comments:
The most efficient, multipurpose tool I've ever used.


CEO
Recommended: Yes

User Comments:
Simply the best in the industry!


Sales
Recommended: Yes

User Comments:
this is the 3 tool we have used in 4 years and I think they got it right (so far) It does wayy more than our prior tool and if was a smooth trasition for our process flow - so far, so good