Internet leads — automatically captured / tracked from all lead providers / Certified with all major OEM's Respond to the initial lead via your PDA device when your are preoccupied with a prospect Internet department uses auto responders, email blasts, vehicle brochures, email templates (HTML or Text) to more immediately / effectively follow up with your customers and prospects Route your leads according schedule, source, new/used, make, previous sales person... Escalate your leads that go untouched for “X” amount of minutes