This fast paced class is designed to help you understand how to increase your productivity and manage your staff. The systems, processes, QA and management necessary to maintain 100% plus productivity are taught. The class is designed to go through the reasons why techs, service advisors and managers believe that productivity is low and remove all excuses. Proven methods for increasing productivity and profits are taught along with non-threatening management techniques that get employees to perform. Online Course Category: Recorded Seminars »