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Jared Hamilton
From: Jared Hamilton
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Ron Henson

Ron Henson Director, Dealership Strategy & Development

Exclusive Blog Posts

The Purchasing Power of Hispanics

The Purchasing Power of Hispanics

The current Hispanic population rests at about 17 percent of the total U.S. population, but it’s projected to reach 31 percent by 2060. As the population…

7 Steps to Make Texting Effective in Your Service Department

7 Steps to Make Texting Effective in Your Service Department

The best text success comes when you have buy-in from EVERYONE participating. So if you're ready to start texting with consumers in the service drive, use …

Business Development Center to Sales Process

Business Development Center to Sales Process

We've had a business development center (BDC) at our Hyundai store for quite some time. We receive about four hundred internet leads and maybe 120…

A Slight Increase In Customer Retention Will Yield Huge Returns

A Slight Increase In Customer Retention Will Yield Huge Returns

According to the Harvard Business school increasing retention by 5% can increase profits by 25% to 90%. So the question is…Why is customer retention…

Service Staff: The Commission vs Salary Debate

Service Staff: The Commission vs Salary Debate

A tight line to walk in the service department is your pay structure for service advisors and support staff. No matter who you are, someone is going to…

Did you know that there is a Smart Car Owner National Convention?

Stan Sher
Wow..really?

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