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VinSolutions

VinSolutions Connect™ CRM

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Star Rating Distribution:
18
17
3
3
0
Rating by Job Title:

Contact Info

Do you work for VinSolutions? Claim your company page now!

About the Product

With the automotive industry’s most intuitive CRM at its core, VinSolutionsTM delivers powerful insight into how every customer shops. With this tool, you can understand, communicate with, and close more customers than ever before. It maintains seamless integration between systems, so you’re connected to every customer at every step of the customer lifecycle.
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Last edited by Larry Schlagheck on A few seconds ago

Product Summary

Product Overview
VinSolutions Connect™ CRM Product Overview

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Star Rating Distribution:
18
17
3
3
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

New to the system.
Reviewed by Owner July 11th
Recommended: YES
✅ Verified Rating

Pros: Support is very responsive and helpful; new product for dealership but have high hopes.

Cons: Training needs improvement (initial and follow-up).

Likes the inventory management and task program, but getting answers is very frustrating.
Reviewed by Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Good inventory program; task management is easy to use.

Cons: Poor customer service - hard to get answers.

Overall quite happy with the product.
Reviewed by General Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Ease of customizing process; ability to control frequency of contacting customers.

Cons: Lack of integrated BDC component.

Likes that it's a complete, feature-rich package.
Reviewed by General Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Complete, feature-rich package; nice desking tool, reporting capabilities and integration; dedicated VIN Pro to ensure full potential.

Cons: Bug fixes can be slow.

Basically happy with the product; does what it should do.
Reviewed by Salesperson July 11th
Recommended: YES
✅ Verified Rating

Pros: Good product; nice track records of previous customers.

Cons: Integration between components could be better; frequency of updates is lacking.

Hates the product overal
Reviewed by a Sales Manager July 11th
Recommended: NO
✅ Verified Rating

Pros: None.

Cons: Poor product support; company focuses too much on sales and not supporting customers.

Controls leads and sets up a to do list like a personal secretary
Reviewed by General Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Good at controlling leads and setting up a to-do list.

Cons: None

Likes VinSolutions because it's easy to use but sometimes it's slow
Reviewed by Sales Manager July 11th
Recommended: YES
✅ Verified Rating

Pros: Easy tool to use and navigate.

Cons: Sometimes slow.

Customer support and great training provided by VinSolutions
Reviewed by a Dealer Professional July 11th
Recommended: YES
✅ Verified Rating

Pros: Strong customer support; great training.

Cons: Outdated interface.

I'm actually in love with this software..
Reviewed by a BDC Manager July 8th
Recommended: YES
✅ Verified Rating

Pros: I'm going to just throw it all out - organization, ease of use, customer service, multi-tasking made simple, reporting, transition from old CRM to Vin seamless, retaining customer from old CRM seamless, ongoing education and more. Please call me if you need any questions answered.

Cons: Seriously, I can't think of one. I really love their product.


Contact Info

Do you work for VinSolutions? Claim your company page now!

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