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WEBINAR RECORDING - A Squad of Smooth Talkers: Prioritizing Phone Calls Beyond Sales and Service

WEBINAR RECORDING - A Squad of Smooth Talkers: Prioritizing Phone Calls Beyond Sales and Service

In today's webinar, we had a great discussion with Amanda Knowlton, Director of Channel Partnerships at CallRevu. She talked …

Bumper.com Granted NMVTIS Public and Commercial Certification

Bumper.com Granted NMVTIS Public and Commercial Certification

Bumper.com is excited to announce that we have received NMVTIS certification for commercial and public customers. Bumper.com is the first company of its ki…

Automotive Email Marketing: 5 Tips To Boost ROI On Emails

Automotive Email Marketing: 5 Tips To Boost ROI On Emails

Email marketing remains a solid marketing strategy even with the rise in other digital platforms that promote businesses. It enables businesses to conn…

[Podcast] The FAQs of Career Pathing: What You Need to Know When Launching Career Paths

[Podcast] The FAQs of Career Pathing: What You Need to Know When Launching Career Paths

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason discuss some of the most common challenges faced when launching a career pathing…

The Evolved Consumer Journey – And What It Means for Dealerships’ Marketing Strategies

The Evolved Consumer Journey – And What It Means for Dealerships’ Marketing Strategies

Greta Crowley, vice president of marketing for Autotrader   The automotive consumer journey – from browsing options to purchasing a vehicl…

The Impact of Negative Dealership Views

The Impact of Negative Dealership Views

At this point in time, we all know about the effects of negative press on specific industries, but for many years, the vilification of car salesmen has bee…

Why Dealership GMs Should Pay More Attention to Service

Why Dealership GMs Should Pay More Attention to Service

From hiring and training department heads to monitoring the daily operating control (DOC) to annual forecasting, resolving elevated customer complaints, an…

[Podcast] Leadership Disciplines That Produce Results at Your Store - with guest Bob Morgan

[Podcast] Leadership Disciplines That Produce Results at Your Store - with guest Bob Morgan

In this episode of the DrivingSales Dealership HCM podcast, Bart and Jason sit down with author and Leadership Expert, Bob Morgan to discuss the discipline…

General Community Posts sortcreate  Become a Blogger chevron_right

Discover the Lead Response Process Your Dealership Should Be Using

Discover the Lead Response Process Your Dealership Should Be Using

Looking to significantly reduce lead response time, greatly improve your customer communications, and successfully nurture relationships so consumers buy f…

Why Service Pickup & Delivery is Not for Everyone

Why Service Pickup & Delivery is Not for Everyone

During this pandemic, many dealers introduced measures to ensure vehicle service is more convenient and fits the current lifestyle of their customers. This…

4 Tips to Take Your Dealership Reporting to the Next Level

4 Tips to Take Your Dealership Reporting to the Next Level

Dealerships of all kinds and sizes are undoubtedly familiar with metrics and dashboards. Whether it’s your CRM, DMS or sales platform, a good portion of …

Busting Three Common Myths About EVs and Auto Dealerships

Busting Three Common Myths About EVs and Auto Dealerships

With the automotive industry rapidly recovering while simultaneously evolving to changing consumer buying habits, a once-niche segment has become more top-…

Need Used Car Inventory? Everyone Loves an Upgrade

Need Used Car Inventory? Everyone Loves an Upgrade

For years, dealerships have used the “we need your trade” line to drive traffic into the showroom, feigning a shortage of used vehicl…

Zeigler Auto Group's New Hot Air Balloon Takes Flight Just in Time for Easter

Zeigler Auto Group's New Hot Air Balloon Takes Flight Just in Time for Easter

Zeigler’s new, branded hot air balloon successfully completed its first flight on Sunday, April 4, 2021. The Easter Sunday flight took off at Jamesto…

Zeigler Acquires Four Acres of Property with Plans to Renovate and Expand BMW of Orland Park

Zeigler Acquires Four Acres of Property with Plans to Renovate and Expand BMW of Orland Park

Zeigler Auto Group today announced that it has plans to purchase four acres of property from a private investor group with plans to renovate BMW of Orland …

5 Tips to Increase Customer Online Payments

5 Tips to Increase Customer Online Payments

*This article previously appeared in the Reynolds and Reynolds FUEL monthly newsletter* By Tim Eckert With the growth of online and contactless payme…

Top Ten Must Haves When Outsourcing Your BDC

Top Ten Must Haves When Outsourcing Your BDC

Outsourcing your BDC is a big decision. It takes an immense amount of trust to allow a third party to handle your customers and make ca…

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