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Improving Service CX: Dealing with Additional Services

Improving Service CX: Dealing with Additional Services

In our month-long series on improving the customer experience in the service department, we now look at the second-most common issue identified by cust…

MDP 033 | NADA: National Automobile Dealers Association

MDP 033 | NADA: National Automobile Dealers Association

#nada #nadashow #nada2020 #corksoakers Join David & David talking about The National Automobile Dealers Association, The NADA Show 2020 plus The Cat…

MDP 034 | Facebook - Automotive Playbook for Dealers

MDP 034 | Facebook - Automotive Playbook for Dealers

Join David & David talking about the Road Trip to Las Vegas for NADA2020 and Facebook's Automotive Playbook for Dealers. Plus, Laughing Man Cof…

How to Improve the Sales to Service Handoff

How to Improve the Sales to Service Handoff

With fixed ops departments shouldering more of the profitability burden in dealerships, the ability to retain customers is more important than ever. Yet, n…

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

WEBINAR RECORDING - How to Build a Winning Employee Acquisition Strategy

  If there is a constant in dealerships today, it is that they need to acquire and retain high-quality employees. In this webinar, we will p…

Marketing Strategies That Worked For Our Dealership Clients

Marketing Strategies That Worked For Our Dealership Clients

In the past fifteen years, dealerships have moved an incredibly large chunk of their marketing budgets from offline to online channels. Any search rela…

3 Reasons Satisfied Customers Still Don’t Return for Service

3 Reasons Satisfied Customers Still Don’t Return for Service

Yes, CSI is important — and no doubt an effective measure of the level of engagement a dealership maintains with its customers — but satisfaction is no…

No Response?

No Response?

I am not sure what’s worse the customer reading an email and not responding or not reading your specially written email at all!  A no respons…

General Community Posts sortcreate  Become a Blogger chevron_right

Foureyes® Named Top Rated Dealer Satisfaction Award Winner by DrivingSales

Foureyes® Named Top Rated Dealer Satisfaction Award Winner by DrivingSales

PORTLAND, Ore. (PRWEB)  Leading sales intelligence software Foureyes® received the Top Rated Lead Management Award in the tenth annua…

Services vs. Products

Services vs. Products

As an automotive retailer, you should know the answer to this question about your brand. ·      Is your brand promi…

Tips Straight from Google About Its New Automotive Dealer Guidebook 2.0!

Tips Straight from Google About Its New Automotive Dealer Guidebook 2.0!

Google just launched its Dealer Guidebook 2.0! In this jaw-dropping webinar, Kelly McNearney, Senior Automotive Retail Strategist from Google, will disc…

Dealer Satisfaction with DealShield Contributes to Two Key Milestones

Dealer Satisfaction with DealShield Contributes to Two Key Milestones

Purchase protection solution gives dealers greater confidence, peace of mind with vehicle purchases. ATLANTA – February 20, 2020 – What do t…

The Truth About Being Insta-Famous

The Truth About Being Insta-Famous

Here's why insta-famous shouldn't be your game plan for 2020. #localsearchgroup #jimflint #viralvideo #digitalmarketing #youtube #ott #dealers …

Why Dealers Shouldn't Hold Inventory [VIDEO]

Why Dealers Shouldn't Hold Inventory [VIDEO]

Affinitiv Board Member, Scot Eisenfelder, shares why it is no longer in the best interest of a dealer to hold inventory as it was in the past. …

Kerrigan Advisors Represents RPM Luxury Sales, Inc. in Sale of 2 Lexus Dealerships

Kerrigan Advisors Represents RPM Luxury Sales, Inc. in Sale of 2 Lexus Dealerships

Kerrigan Advisors Represents RPM Luxury Sales, Inc. in Sale of 2 Lexus Dealerships; Marks 6th & 7th Lexus Dealership Kerrigan Advisors has Sold since 2…

Autotrader Names 10 Best Car Interiors Under $50,000 for 2020

Autotrader Names 10 Best Car Interiors Under $50,000 for 2020

ATLANTA, Ga., February 19, 2020 – A new car’s exterior design may get noticed first, but in reality, drivers spend most of their time inside th…

Eight Tactics To Sell Your Company On-Line

Eight Tactics To Sell Your Company On-Line

Irrespective of what form of employer you have, you can constantly enjoy the vending. Letting humans apprehend approximately your commercial enterprise is …

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