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Exclusive Blog Posts sortcreate  Become a Blogger chevron_right

When Service Advisors Say, “Hey, That’s MY Customer!”

When Service Advisors Say, “Hey, That’s MY Customer!”

To say that the dealership I worked at was Dog Eat Dog would put it mildly. It wasn’t just a competition to be at the top of the figurative servi…

In 2020, Resolve to Change Pay Plans

In 2020, Resolve to Change Pay Plans

New vehicle sales are slowing and increased pricing transparency is eroding front-end sales margins. I predict that increased F&I pricing transparency …

Set Goals for the Year Not Just the Month!

Set Goals for the Year Not Just the Month!

Planning and setting goals for the year ahead is hard considering we tend to plan month by month especially when it comes to measuring success. So instead …

MDP 029 | The Great Divide: Fixed Ops / Variable Ops - Special Guest Phil Larrick

MDP 029 | The Great Divide: Fixed Ops / Variable Ops - Special Guest Phil Larrick

  #FixedOperations #GenZ #EmployeeAcquisition #OnlineRetailParts   David & David are joined by Phil Larrick. Talking about Fixed…

Join Us for a Fireside Chat with Current Automotive

Join Us for a Fireside Chat with Current Automotive

Chat with Seneca Giese, Co-Founder of Current Automotive, and discover how they are transforming the car-buying experience in Naperville, Illinois. In j…

Rocks’ Rants: Waiting Customers

Rocks’ Rants: Waiting Customers

The definition of service means “the occupation or function of serving.” Therefore, a service advisor’s job is to serve the customer and …

Are You Playing Offense or Defense?

Are You Playing Offense or Defense?

Give your dealership a comfortable lead with a strong value proposition and force competitors to play catch-up As a lifelong marketer and loyal spor…

Are Mobile Apps Still A Thing?

Are Mobile Apps Still A Thing?

In the days before websites were responsive, it seemed that having a mobile app was the way to go. The idea that you could offer your current and potential…

General Community Posts sortcreate  Become a Blogger chevron_right

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

CHINO HILLS, CA – January 17, 2020 – UpdatePromise, a leading consumer experience provider for automotive&nb…

Chasing Your Tail or Serve, Serve, Serve the Customer

Chasing Your Tail or Serve, Serve, Serve the Customer

As we chase customers, we are starting to chase our tails. Not smarter than the average pup or kitten that wants to catch up to a non-achievable experie…

Creating a Better Dealership Experience for All

Creating a Better Dealership Experience for All

The one thing all car buyers and service customers have in common is that they hate waiting. Much of that wait comes during the uncomfortable-time-for-most…

Manheim Express Brings the Sights and Sounds of Vehicles to Dealers with New Features

Manheim Express Brings the Sights and Sounds of Vehicles to Dealers with New Features

New audio and video tags plus interior 360 imaging – an industry first – give dealers greater confidence when buying digitally. ATLANTA &nda…

UpdatePromise announces UpdatePromisE-Pay Financing

UpdatePromise announces UpdatePromisE-Pay Financing

CHINO, California – January 16, 2020 – UpdatePromise announces their debut into the Service and Repair Financing space with its new UpdatePromi…

Creating an Emotional Attachment with Customers Through Video [VIDEO]

Creating an Emotional Attachment with Customers Through Video [VIDEO]

Lehel Reeves explains a proven method that creates an emotional attachment with customers and sells more cars. …

Why Your Clients And Culture Matter

Why Your Clients And Culture Matter

How important is culture? Watch as I break down LSG's team dynamic, and how it plays a part in what we do for our clients #localsearchgroup #connec…

How To Use Metal-Ceramic Dental Care?

How To Use Metal-Ceramic Dental Care?

Ceramic-metal crowns and bridges (fixed structures) are the most popular type of prosthetics. Patients choose ceramic-metal prostheses because of their str…

Ways to Relieve Braces Pain

Ways to Relieve Braces Pain

How painful the sensations will be in the first days after the start of orthodontic treatment, largely depends on the individual characteristics of the pat…

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