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VDP: How Many CTAs Should You Have?

There is a fine line between not enough and too many calls to action on a VDP. What do you think the right number should be?

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Active Coaching

Completing a training course or being mystery shopped is only one part of the equation. Taking that first step by offering your team training is great, but what happens after the session?

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COVID's Impact On Service Demand Then and Now

Ensuring your customers remain loyal and return to you time and again for service has always been the best way to grow your dealership’s profits.

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How to Properly Execute Pickup and Delivery

Do you know what your customers chose as their 4th most preferred amenity in our recent Dealership Service Retention Report?

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3 Keys To Adding Efficiency To BDC Operations in 2021

Explore how your BDC can adjust 3 processes to deliver better close rates and higher CSI scores.

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Recent Forum Activity Start a Discussion

Certification

Last reply by Bart Wilson
• 15 hours ago

Win in Negotiations with "The Ackerman Method"-Use To Win Auto, Home, Or Salary Negotiations!

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• Last Week

Role Playing How To Overcome 3 Different Trade Objections

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Car Buying Objections: Price Is Too High, More For Trade, Buy It Cheaper, & I Want To Think About It

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VDP: How many CTAs should you have?

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How do you grow?

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Negative Reviews

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Service Only BDC

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AUTO SALES TRAINING: 5 Steps For Overcoming Car Buying Objections- It Helps You Close More Car Deals

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Dispatcher

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Black Friday / Cyber Monday

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• November 16th

First Service Tips

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Would you Drive Without Insurance?

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Cloud Software Vs On Premise System

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Cloud Accounting Management System

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How do you run a successful accounting practice?

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Lease Buyouts

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Financing with Unemployment

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Would you Drive Without Insurance?

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• November 13th

Service Only BDC

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EPay and Tech Videos

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• November 9th

General Mgt Discussions Start a Discussion

Win in Negotiations with "The Ackerman Method"-Use To Win Auto, Home, Or Salary Negotiations!

Last reply by Christian Younggren
• Last Week

Role Playing How To Overcome 3 Different Trade Objections

Last reply by Christian Younggren
• Last Week

AUTO SALES TRAINING: 5 Steps For Overcoming Car Buying Objections- It Helps You Close More Car Deals

Last reply by Christian Younggren
• Last Week

Marketing Discussions Start a Discussion

Negative Reviews

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• Last Week

Black Friday / Cyber Monday

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• November 16th

DrivingSales Executive Summit

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• November 2nd

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Service BDC CRM

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• November 2nd

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"Internet Lead Qualified" Sales Advisors

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• September 22nd

Back in the business! Workflows?

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• September 18th

Misc Industry Discussions Start a Discussion

How do you grow?

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• Last Week

What is the best CRM / Desking tool

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• November 16th

Is it worth it?

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• October 23rd

New Car Discussions Start a Discussion

Shortage of new cars

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• October 21st

No Haggle Pricing

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• October 2nd

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Test Driving Without Insurance

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• October 21st

Used Car Discussions Start a Discussion

VDP: How many CTAs should you have?

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• Last Week

Please critique my Sales Plan and let me know what works for you

Last reply by Aimee Rogers
• November 2nd

car gurus again

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• October 23rd

Exclusive Blog Posts Become a Blogger

3 Keys To Adding Efficiency To BDC Operations in 2021

by William Haynes 4 days ago

3 Keys To Adding Efficiency To BDC Operations in 2021

by William Haynes 4 days ago

2020 has been anything but normal, but if you stop and think about the opportunities it's provided to help us as dealerships grow and better understand…

231 0

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What is Technical SEO

by Bryan Wilson 6 days ago

What is Technical SEO

by Bryan Wilson 6 days ago

Technical SEO  Increasing organic traffic to your auto dealership's website is a leading goal for your marketing efforts, so search engine opti…

147 0

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How to Properly Execute Pickup and Delivery

by Bill Springer Last Week

How to Properly Execute Pickup and Delivery

by Bill Springer Last Week

Dealership service departments who don't offer pickup and delivery are at a severe disadvantage these days. Find out why, and get tips to properly implemen…

487 0

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Vision for the Industry: Former Volvo Exec on His New Role at Motoinsight

by Josh C. Last Week

Vision for the Industry: Former Volvo Exec on His New Role at Motoinsight

by Josh C. Last Week

Motoinsight, the innovative company behind one of the world’s leading digital retailing platforms, has just brought Alex Lvovich into the fold. As th…

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How to Find Clarity in the Chaos

by Josh C. Last Week

How to Find Clarity in the Chaos

by Josh C. Last Week

As we move from the warmth and relative stability of the summer to the pending (or active, in some regions) lockdowns of autumn and winter, the uncertain…

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Be NICE: How to Embrace Compassionate Leadership at Your Dealership

by Dane Saville Last Week

Be NICE: How to Embrace Compassionate Leadership at Your Dealership

by Dane Saville Last Week

You can listen to the full podcast here (and subscribe!): BE NICE KPI Cafe In this episode of the KPI Cafe, "Playground Director II" Jeff…

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Check out the 2020 Innovation Cup!

by Bart Wilson November 16th

Check out the 2020 Innovation Cup!

by Bart Wilson November 16th

  DSES 2020 was fun. I wish we could have met everyone in person, but we were able to gain some great insights from experts in automotive.&nbsp…

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WEBINAR RECORDING - Five Crucial Customer Experience Improvements to Make Now

by DrivingSales Events November 12th

WEBINAR RECORDING - Five Crucial Customer Experience Improvements to Make Now

by DrivingSales Events November 12th

As dealerships across the globe adapt in a pandemic world, they’re finding one thing in common—their traditional customer experience offe…

463 1

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General Community Posts Become a Blogger

The real competition to your dealership's service drive/quick lane

by Mike TheCarGuy Correra 21 hours ago

The real competition to your dealership's service drive/quick lane

by Mike TheCarGuy Correra 21 hours ago

I am in dealerships daily working with them on increasing efficiency and improving business in all departments, recently I have had a few experiences with …

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Why Hosting Videos on YouTube Is a Mistake

by Timmy James 6 days ago

Why Hosting Videos on YouTube Is a Mistake

by Timmy James 6 days ago

Does your dealership host its inventory and marketing videos on YouTube? Flick Fusion's Evan Riley explains how YouTube takes car shoppers …

95 0

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Process Execution is More than a Buzz Phrase – The Key Marker of High-Performance Teams

by Tony Gomez 7 days ago

Process Execution is More than a Buzz Phrase – The Key Marker of High-Performance Teams

by Tony Gomez 7 days ago

Ever walk into a McDonald’s and just watch their process at work? If not, take the time to observe next time you visit one of these iconic fast-food …

117 0

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Auto/Mate Launches Recommended Services to Drive Fixed-Ops Revenue

by Holly F. Last Week

Auto/Mate Launches Recommended Services to Drive Fixed-Ops Revenue

by Holly F. Last Week

Robust, profit-boosting enhancement ensures fixed-ops departments never miss an opportunity to upsell recommended services ALBANY, N.Y., November 23, 20…

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Dealers Signal Optimism for Future Franchise Values and Buy/Sell Activity

by Erin Kerrigan Last Week

Dealers Signal Optimism for Future Franchise Values and Buy/Sell Activity

by Erin Kerrigan Last Week

Newly-released Kerrigan Dealer Survey shows that 33% expect an increase in their dealership valuation; 47% anticipate increase in buy/sell activity; Subaru…

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Do You Treat Your Team Like your Customers? You Should!

by Sean Reyes Last Week

Do You Treat Your Team Like your Customers? You Should!

by Sean Reyes Last Week

The retail auto business is stressful for all departments. In normal times, employees work 50+ hours per week simply to keep up with the demand from both c…

128 0

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State of the Auto Industry Heading Into 2021 Is Uplifting

by Digital Air Strike Last Week

State of the Auto Industry Heading Into 2021 Is Uplifting

by Digital Air Strike Last Week

The auto industry is not that bad, all things considered, with retail sales up from a year ago as more dealers go digital and sell cars online, according t…

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Kerrigan Advisors Represents Lyle Pearson Auto Group in Sale of Boise Luxury Dealerships

by Erin Kerrigan Last Week

Kerrigan Advisors Represents Lyle Pearson Auto Group in Sale of Boise Luxury Dealerships

by Erin Kerrigan Last Week

Sale of Mercedes-Benz, Sprinter, Porsche, Jaguar, Land Rover, Volvo and Acura dealerships  highlights strong buyer demand in the mountain states; mark…

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Kelley Blue Book Names Best Black Friday Car Deals for 2020

by Bryant Gibby Last Week

Kelley Blue Book Names Best Black Friday Car Deals for 2020

by Bryant Gibby Last Week

IRVINE, Calif., November 18, 2020 – While this year’s holiday season may look vastly different than years past, Black Friday is…

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Notifications & Messages

VDP: How Many CTAs Should You Have?

Active Coaching

COVID's Impact On Service Demand Then and Now

How to Properly Execute Pickup and Delivery

3 Keys To Adding Efficiency To BDC Operations in 2021

Vendor Ratings Rate a Vendor 79,957 Verified Ratings

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