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Jared Hamilton
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Exclusive Blog Posts sortcreate  Become a Blogger chevron_right

Where performance is measured, and reported, performance improves!

Where performance is measured, and reported, performance improves!

Use dealership historical data as well as industry and group benchmarks established to establish these targets. Managers should supply their team with up-t…

Key takeaways from the NADA convention

Key takeaways from the NADA convention

 We attended the nada convention this year in New Orleans. This was one of the best conventions that I have attended. We took four people from the dea…

NADA 2017 Vendor Insights - Xtime

NADA 2017 Vendor Insights - Xtime

We interviewed many vendors during NADA 2017 to hear what they think is ahead for the auto industry. Check out our interview with Xtime. *The though…

NADA 2017 Vendor Insights - vAuto

NADA 2017 Vendor Insights - vAuto

We interviewed many vendors during NADA 2017 to hear what they think is ahead for the auto industry. Check out our interview with vAuto. *The though…

Website Utilities Vs Conversion Tools: What’s the Difference and Why Does it Matter?

Website Utilities Vs Conversion Tools: What’s the Difference and Why Does it Matter?

As consumers continue to visit dealership websites to conduct research, the more important it is for consumers to continue to beef up their websites with t…

No Response?

No Response?

      I am not sure what’s worse the customer reading an email and not responding or not reading your specially written e…

Top 5 Script Myths - Exposed

Top 5 Script Myths - Exposed

During my career I have heard many arguments about whether a word track or a script is effective. Of course being a telephone trainer, I absolutely sta…

Should Dealerships Ignore The OEM And Have Two Websites?

Should Dealerships Ignore The OEM And Have Two Websites?

It's a debate that we hear every single day in dealerships: "Our OEM website SUCKS but we have to have it.  So maybe we should have two...…

General Community Posts sortcreate  Become a Blogger chevron_right

Is Google Analytics Your #1 Competitor?

Is Google Analytics Your #1 Competitor?

Consumers have gravitated to the Internet for – well – just about everything. So, when it comes to digital marketing, it’s more impor…

Don’t Think Customers Want Loyalty Programs? U(ber) Better Think Again!

Don’t Think Customers Want Loyalty Programs? U(ber) Better Think Again!

When it comes to customer loyalty programs, customers like to feel appreciated and recognized for their loyalty. And, if they are not, it doesn’t…

Are you killing car deals with chat and text?

Are you killing car deals with chat and text?

The concept of dealer staff selling cars with chat and text is simple. Answer the chat requests when a shopper is on the website and start selling a car, r…

You Sold 300 Units For The Month, Yet Your Service Department Continues To Struggle...

You Sold 300 Units For The Month, Yet Your Service Department Continues To Struggle...

It starts every Friday night; Dealer, GM and GSM calling the store to see how many units they got out and what's the gross? This process is repeated th…

Are You Spending Enough Management Time Here?

Are You Spending Enough Management Time Here?

How much time, collectively, do your dealership managers spend on Used Vehicle Price Management? Most of you won’t have any idea. Some of you will sa…

Can Your Used Car Buyers Trust You?

Can Your Used Car Buyers Trust You?

Consumers have plenty of choices when it comes time to buy a used car – private sellers, independent used car lots and, of course, franchise deal…

Are Your Service Advisors Overloaded? [VIDEO]

Are Your Service Advisors Overloaded? [VIDEO]

In this short video blog, myKaarma CEO/Chairman Ujj Nath explains why dealerships should analyze what their service advisors responsibilities are and asks …

What Is the Best Predictor of Customer Loyalty? [VIDEO]

What Is the Best Predictor of Customer Loyalty? [VIDEO]

AutoLoop VP, Analytics and Data Services shares findings about the best predictor of customer loyalty from AutoLoop's recently published white paper, &…

Are Millennials Disrupting the Auto Industry?

Are Millennials Disrupting the Auto Industry?

Millennials are growing in number and their car buying preferences are vastly different than baby boomers or Gen X. There are so many conflicting repor…

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