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800response

800response

Call Recording

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About the Product

Great customer service is often the key to improving and growing your business. With just the click of a mouse, you can use 800response’s Web-enabled Call Recording feature to listen to recordings of the incoming calls. This powerful tool allows you to record and archive calls on the Web for playback at your desk through an easy-to-use online interface.

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Last edited by Bart Wilson on October 13th

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Product Summary

Star Rating Distribution:
3
0
0
0
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Dealer Rating
Reviewed by a Dealer Professional Dec 30, 2014
Recommended: YES
✅ Verified Rating

Pros: Great for listening to your customer calling in and a great way to track the effectiveness of your marketing strategies!!! Thank you Call Source

Cons: Something that could be improved is...

Dealer Rating
Reviewed by a BDC Manager Dec 22, 2014
Recommended: YES
✅ Verified Rating

Pros: Kelly Bryan and her team are GREAT! They go the distance to help with anything that we need. The Recording option is wonderful and very easy to listen to calls and improve our processes. Thank you, Chelle Smith Huffines Auto Dealerships

Cons:

Dealer Rating
Reviewed by a Dealer Professional Dec 9, 2014
Recommended: YES
✅ Verified Rating

Pros: The support we get from Bryan Rebolledo and Sean Marti.

Cons: Back end tool feel outdated.

Dealer Rating
Reviewed by a Sales Manager Dec 4, 2014
Recommended: YES
✅ Verified Rating

Pros: daily reports and back end tools to track data

Cons: lack of buy in from Sales staff to use phone codes

Dealer Rating
Reviewed by a BDC Manager Dec 4, 2014
Recommended: YES
✅ Verified Rating

Pros: Simple to use, cost effective,

Cons: No cons, user interface need a lift.

Dealer Rating
Reviewed by a Dealer Professional Dec 3, 2014
Recommended: YES
✅ Verified Rating

Pros: not too cumbersome to use at all.

Cons:

Dealer Rating
Reviewed by an Owner Dec 29, 2010
Recommended: YES
✅ Verified Rating

Pros: Selects random incoming sales calls and records them for review. We receive a monthly file via email to access recorded calls. A good training tool,

Cons: Recording files are difficult to access sometimes.

Dealer Rating
Reviewed by an Owner Dec 29, 2010
Recommended: YES
✅ Verified Rating

Pros: Great quality....

Cons: Nothing at this time.


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