Pros: Great for listening to your customer calling in and a great way to track the effectiveness of your marketing strategies!!! Thank you Call Source

Cons: Something that could be improved is...

Pros: Kelly Bryan and her team are GREAT! They go the distance to help with anything that we need. The Recording option is wonderful and very easy to listen to calls and improve our processes. Thank you, Chelle Smith Huffines Auto Dealerships

Cons:

Pros: The support we get from Bryan Rebolledo and Sean Marti.

Cons: Back end tool feel outdated.

Pros: daily reports and back end tools to track data

Cons: lack of buy in from Sales staff to use phone codes

Pros: Simple to use, cost effective,

Cons: No cons, user interface need a lift.

Pros: not too cumbersome to use at all.

Cons:

Pros: Selects random incoming sales calls and records them for review. We receive a monthly file via email to access recorded calls. A good training tool,

Cons: Recording files are difficult to access sometimes.

Pros: Great quality....

Cons: Nothing at this time.