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ActivEngage

ActivEngage Managed Chat+Text and Web-based Software

 Rate Product
Star Rating Distribution:
73
38
6
0
2
Rating by Job Title:

Contact Info

Do you work for ActivEngage? Claim your company page now!

About the Product

Convert 80% of chat and text conversations into quality leads for your store with ActivEngage's managed service! Our team of professional Chat Specialists is highly-trained to greet, assist, and move online shoppers further down the sales funnel on your behalf.

Or allow your staff to chat with and convert web visitors, using ActivEngage's innovative web-based platform. Unique features, such as the ability to pre-read shoppers responses before they press send, will help your team efficiently generate more qualified leads for your store.


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Last edited by Justin Rhoane on Jun 29, 2016

Product Summary

Star Rating Distribution:
73
38
6
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Good and Bad
Reviewed by a Marketing Director 14 hours ago
Recommended: YES
✅ Verified Rating

Pros: the text works OK. It's not user friendly with the Website!

Cons: the chat needs more conversion. it's hard to be consistant because this app isn't

Helps with initial contact
Reviewed by a BDC Manager April 7th
Recommended: YES
✅ Verified Rating

Pros: It helps us in the initial contact of the customers because of all the great information they collect before hand.

Cons: None

The chat is effective
Reviewed by an Internet Director March 27th
Recommended: YES
✅ Verified Rating

Pros: The chat is very effective in converting leads! We have seen an increase of leads from the chat/text!

Cons:

Helps lead conversion
Reviewed by a Sales Manager March 27th
Recommended: YES
✅ Verified Rating

Pros: Its a proactive solution that has helped us convert interested people into solid leads!

Cons: No

Chat and Text! WOW!
Reviewed by a BDC Manager March 23rd
Recommended: YES
✅ Verified Rating

Pros: It has changed how we do business! It's so easy and fun to use!

Cons:

Customers find chat easy and effective
Reviewed by a BDC Manager March 3rd
Recommended: YES
✅ Verified Rating

Pros: Very happy with the info we receive! Great Product!

Cons: none

Makes contacting clients really easy!
Reviewed by an Internet Salesperson March 1st
Recommended: YES
✅ Verified Rating

Pros: The chat is easy to use on any device and on top of that, they step in when we can get on and help us convert leads! They understand what we are looking for and make it happen for us!

Cons:

Works Well.
Reviewed by an Internet Salesperson February 27th
Recommended: YES
✅ Verified Rating

Pros: They are good in general, only issue is when we get a Spanish speaking customers the translation service is poor, leads to a lot misunderstanding. Fine for english speaking customers though.

Cons: Translation feature needs refining.

Great way to handle potential leads
Reviewed by an Owner February 27th
Recommended: YES
✅ Verified Rating

Pros: Its fast and easy to use and has helped us convert a lot of leads!

Cons: Sometimes some leads aren't filtered as well as others

Works Perfectly
Reviewed by a Sales Manager February 24th
Recommended: YES
✅ Verified Rating

Pros: This is an awesome chat function, it works incredibly well. We get better leads and more customer engagement compared to our last chat function.

Cons: None


Contact Info

Do you work for ActivEngage? Claim your company page now!

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