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ActivEngage

ActivEngage Managed Chat+Text and Web-based Software

 Rate Product
Star Rating Distribution:
68
37
5
0
2
Rating by Job Title:

Contact Info

Do you work for ActivEngage? Claim your company page now!

About the Product

Convert 80% of chat and text conversations into quality leads for your store with ActivEngage's managed service! Our team of professional Chat Specialists is highly-trained to greet, assist, and move online shoppers further down the sales funnel on your behalf.

Or allow your staff to chat with and convert web visitors, using ActivEngage's innovative web-based platform. Unique features, such as the ability to pre-read shoppers responses before they press send, will help your team efficiently generate more qualified leads for your store.


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Last edited by Justin Rhoane on Jun 29, 2016

Product Summary

Star Rating Distribution:
68
37
5
0
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Works Well.
Reviewed by an Internet Salesperson 18 hours ago
Recommended: YES
✅ Verified Rating

Pros: They are good in general, only issue is when we get a Spanish speaking customers the translation service is poor, leads to a lot misunderstanding. Fine for english speaking customers though.

Cons: Translation feature needs refining.

Great way to handle potential leads
Reviewed by an Owner 21 hours ago
Recommended: YES
✅ Verified Rating

Pros: Its fast and easy to use and has helped us convert a lot of leads!

Cons: Sometimes some leads aren't filtered as well as others

Works Perfectly
Reviewed by a Sales Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: This is an awesome chat function, it works incredibly well. We get better leads and more customer engagement compared to our last chat function.

Cons: None

Creates leads!
Reviewed by a Sales Manager February 1st
Recommended: YES
✅ Verified Rating

Pros: It is a user friendly chat that has created leads for us!

Cons: none

Great chat service
Reviewed by a Sales Manager February 1st
Recommended: YES
✅ Verified Rating

Pros: They have been able to help us convert potential into solid leads! Its quick and very user friendly

Cons: none

I do not recommend
Reviewed by an Internet Salesperson January 18th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not many features, and the chat window annoys all of the customers.

Quick way to contact potential leads
Reviewed by a General Sales Manager January 12th
Recommended: YES
✅ Verified Rating

Pros: Quick and easy way to contact potential leads so that none slip away from us

Cons: none

Helps us contact all leads!
Reviewed by a General Manager Dec 30, 2016
Recommended: YES
✅ Verified Rating

Pros: It helps us contact all leads so we don't miss an opportunity! Its easy to use and very organized.

Cons: None

Great chat to lead conversion rate!
Reviewed by a Controller Dec 28, 2016
Recommended: YES
✅ Verified Rating

Pros: The chat is very professional, 24/7 and the conversion from chat to lead is great!!

Cons: No cons that I can think off

Quick way to chat with leads.
Reviewed by a Salesperson Dec 28, 2016
Recommended: YES
✅ Verified Rating

Pros: It lets us chat with customers on multiple platforms. Its fast and really easy to do! Great way to communicate with your follow ups

Cons: None


Contact Info

Do you work for ActivEngage? Claim your company page now!

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