Convert 80% of chat and text conversations into quality leads for your store with ActivEngage's managed service! Our team of professional Chat Specialists is highly-trained to greet, assist, and move online shoppers further down the sales funnel on your behalf.
Or allow your staff to chat with and convert web visitors, using ActivEngage's innovative web-based platform. Unique features, such as the ability to pre-read shoppers responses before they press send, will help your team efficiently generate more qualified leads for your store.
Pros: the text works OK. It's not user friendly with the Website!
Cons: the chat needs more conversion. it's hard to be consistant because this app isn't
Pros: It helps us in the initial contact of the customers because of all the great information they collect before hand.
Pros: The chat is very effective in converting leads! We have seen an increase of leads from the chat/text!
Pros: Its a proactive solution that has helped us convert interested people into solid leads!
Pros: It has changed how we do business! It's so easy and fun to use!
Pros: Very happy with the info we receive! Great Product!
Pros: The chat is easy to use on any device and on top of that, they step in when we can get on and help us convert leads! They understand what we are looking for and make it happen for us!
Pros: They are good in general, only issue is when we get a Spanish speaking customers the translation service is poor, leads to a lot misunderstanding. Fine for english speaking customers though.
Cons: Translation feature needs refining.
Pros: Its fast and easy to use and has helped us convert a lot of leads!
Cons: Sometimes some leads aren't filtered as well as others
Pros: This is an awesome chat function, it works incredibly well. We get better leads and more customer engagement compared to our last chat function.
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