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ActivEngage

ActivEngage

ActivEngage Managed Chat+Text and Web-based Software

 Rate Product
Star Rating Distribution:
52
29
8
2
1
Rating by Job Title:

Contact Info

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About the Product

Convert 80% of chat and text conversations into quality leads for your store with ActivEngage's managed service! Our team of professional Chat Specialists is highly-trained to greet, assist, and move online shoppers further down the sales funnel on your behalf.

Or allow your staff to chat with and convert web visitors, using ActivEngage's innovative web-based platform. Unique features, such as the ability to pre-read shoppers responses before they press send, will help your team efficiently generate more qualified leads for your store.


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Last edited by Justin Rhoane on Jun 29, 2016

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Product Summary

Star Rating Distribution:
52
29
8
2
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

good if you need it
Reviewed by BDC Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: its great if you need it. lots of people don't use the chat. more people use the text option

Cons:

They act like they are our employees.
Reviewed by an Internet Salesperson 7 days ago
Recommended: YES
✅ Verified Rating

Pros: Love the continuity of this product. People don't know it's a service . Highly recommend.

Cons:

Interactive communication is so easy with these tools!
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Customers use these for information and questions all the time. Great leads come from using these tools.

Cons:

Convenient and inexpensive.
Reviewed by Group Executive November 8th
Recommended: YES
✅ Verified Rating

Pros: Out rep is the best and keeps on top of messages.

Cons:

They do a great job. Wish we could give them a 12.
Reviewed by a Group Executive October 24th
Recommended: YES
✅ Verified Rating

Pros: Never a lost call and the team is friendly and efficient.

Cons:

We only use 2 lead provider and this is one of them.
Reviewed by Internet Director October 9th
Recommended: YES
✅ Verified Rating

Pros: They get the word out and their sales people are the best. Quality leads.

Cons:

They get us the right information.
Reviewed by a Salesperson September 10th
Recommended: YES
✅ Verified Rating

Pros: Customers respond well to these forms of communication. We get the good leads from it.

Cons:

Great information.
Reviewed by an Internet Salesperson September 7th
Recommended: YES
✅ Verified Rating

Pros: People get the information they want, and so do we.

Cons:

Good product that is helpful when we are busy.
Reviewed by a BDC Manager August 24th
Recommended: YES
✅ Verified Rating

Pros: Produces good prospects who are interested.

Cons:

Recently they have stepped up and leads are up.
Reviewed by an Internet Director August 9th
Recommended: YES
✅ Verified Rating

Pros: They pass on the information. People respond well to the customer service reps. Price is good and ROI is up.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for ActivEngage? Claim your company page now!

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