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Jared Hamilton
From: Jared Hamilton
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ActivEngage

ActivEngage

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Seven Reasons Live Chat Fails [New Ebook]

 


Download Your FREE Copy Today!

ActivEngage has found the number one cause of automotive live chat failure is the misconception that simply adding a chat application to a dealership website will produce results.  Last week we released a new ebook to help auto dealers learn how to use automotive live chat correctly and generate more high quality leads than ever before.

The ebook, which outlines the evolution of chat technology as a communication channel and sales engagement tool, presents the seven most common reasons live chat fails for auto dealers.  Additionally, the ebook highlights how smart auto dealers avoid the common pitfalls and use automotive live chat to take their websites to the next level of lead generation.

Seven Reasons Live Chat Fails arms dealers with the knowledge to plan, implement and manage a chat strategy that effectively doubles the volume of leads generated from their dealership websites.

In this powerful 11 page guide, you will learn:

  • How to use live chat to create dynamic conversations on your website and stand out from your competitors.
  • How to make chat a successful lead generation tool for your dealership.
  • Why all invitations to chat are not the same and how some might even reduce your conversion rate.

There is no doubt information presented in this ebook might prompt you to rethink your chat strategy and digital marketing mix.  Do you have the resources to manage your own automotive live chat? Does your chat service come with real-time business intelligent reporting to target prospective customers? Do you or your chat provider have years of chat experience as well as a deep understanding of automotive retail sales?

There is plenty of food for thought here. To start engaging the thousands of visitors who abandon your website each month, grab your free copy of the ebook today!

Which reason surprised you the most? Let us know in a comment below.

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