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CDK Global

CDK Global

CDK Voice Solutions

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About the Product

Our integrated phone systems allow your dealership to drive revenue through superior customer communications. CDK Voice Solutions include: - CDK Voice Connect - Call Connect - Call Tracking - Call Intelligence

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Product Summary

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Functionality is lost with this product.
Reviewed by a BDC Manager Jul 11, 2018
Recommended: YES
✅ Verified Rating

Pros: Works well most of the time. But some tasks get lost.

Cons:

Handy and versatile!
Reviewed by an Office Associate Dec 8, 2017
Recommended: YES
✅ Verified Rating

Pros: Works most of the time but quirks and delays happen

Cons:

Can be complicated!
Reviewed by a Service Manager Dec 8, 2017
Recommended: YES
✅ Verified Rating

Pros: works most of the time but quirks and delays happen!

Cons:

Handy for salespeople when they are not at the Dealership!
Reviewed by a BDC Manager Oct 12, 2017
Recommended: YES
✅ Verified Rating

Pros: need some updating but is works well!.. We use it all day long!

Cons: Wish we had more options. sometimes it's glitchy!

works ok but needs more optimization!
Reviewed by a General Manager Sep 14, 2017
Recommended: YES
✅ Verified Rating

Pros: the support team is trying to fix the glitches. We are patient because we basically like the system and the support!

Cons:

Easy to use!
Reviewed by a General Manager Aug 31, 2017
Recommended: YES
✅ Verified Rating

Pros: like the versatility. My sales people love it!

Cons: Customer support could be better!

a few glitches but overall good product
Reviewed by an Internet Director Aug 9, 2017
Recommended: YES
✅ Verified Rating

Pros: handy to use when i ned immediate information!

Cons:

Could be better
Reviewed by a BDC Manager Jun 15, 2017
Recommended: NO
✅ Verified Rating

Pros: Sometimes you get good responses

Cons: Sometimes it hard to get thru to them

Dealer Rating
Reviewed by a Vendor Executive Dec 30, 2014
Recommended: NO
✅ Verified Rating

Pros: Our account advocate is the best thing about this provider. He truly is a gem.

Cons: If you don't have anything nice to say....

RATING for: CDK Voice Solutions
Reviewed by a Controller Jun 11, 2012
Recommended: YES
✅ Verified Rating

Pros: INTERFACES WITH CRM/DMS

Cons: HAVEN'T FOUND ANY YET


Contact Info

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