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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
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17
12
4
2
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Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
5
17
12
4
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

I love it!
Reviewed by a Service Associate October 31st
Recommended: YES
✅ Verified Rating

Pros: Easy to find my customer's information and follow up while their vehicle is in the shop. Tracks progress and keeps me on top of things. Love CDK.

Cons:

Price is good but quality isn't.
Reviewed by a BDC Manager August 28th
Recommended: YES
✅ Verified Rating

Pros: Not enough options and system is slow.

Cons:

Antiquated and hard to manage.
Reviewed by an Internet Director August 28th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not intuitive. Takes too much time to enter processes.

Too elementary.
Reviewed by a Salesperson July 29th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Everything is scattered. Hard to find the right tools.

Used for many years.
Reviewed by a BDC Manager July 29th
Recommended: YES
✅ Verified Rating

Pros: I like it but it's all I know. Takes too much time to use this tool.

Cons: We have outgrown this tool. Needs more options.

Not an easy system to manage.
Reviewed by an Internet Salesperson July 25th
Recommended: YES
✅ Verified Rating

Pros: Takes too much time to access and process information.

Cons:

good product but isn't easy to manage.
Reviewed by an Internet Salesperson July 15th
Recommended: YES
✅ Verified Rating

Pros: Too many clicks to access information.

Cons:

Everything else integrates well with this.
Reviewed by Parts Manager June 17th
Recommended: YES
✅ Verified Rating

Pros: Easy to use and manage, our departments seem happy with this.

Cons:

Very functional and efficient to use.
Reviewed by an Internet Director June 12th
Recommended: YES
✅ Verified Rating

Pros: Easy to navigate and manage departments with this platform.

Cons:

Easy to use and does everything I need.
Reviewed by Parts Manager May 17th
Recommended: YES
✅ Verified Rating

Pros: It manages our customer base very well. Reporting is in real time which I really like.

Cons:


Contact Info

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Do you work for CDK Global? Claim your company page now!

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