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CDK Global

CDK Global

CDK CRM

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Integrates well with other platforms we use. User friendly.
Reviewed by Fixed Ops Director February 12th
Recommended: YES
✅ Verified Rating

Pros: Easy to find information and navigate, interactive information with parts input. Pretty flexible. Keeps my advisors on track.

Cons:

They buy up competitors, raise pricing and destroy the product
Reviewed by an Owner Dec 3, 2019
Recommended: NO
✅ Verified Rating

Pros: NOT a fan of CDK at all

Cons: Was a 5 Year CDK client and couldn't wait for our contract to end.

I love it!
Reviewed by a Service Associate Oct 31, 2019
Recommended: YES
✅ Verified Rating

Pros: Easy to find my customer's information and follow up while their vehicle is in the shop. Tracks progress and keeps me on top of things. Love CDK.

Cons:

Price is good but quality isn't.
Reviewed by a BDC Manager Aug 28, 2019
Recommended: YES
✅ Verified Rating

Pros: Not enough options and system is slow.

Cons:

Antiquated and hard to manage.
Reviewed by an Internet Director Aug 28, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: Not intuitive. Takes too much time to enter processes.

Too elementary.
Reviewed by a Salesperson Jul 29, 2019
Recommended: NO
✅ Verified Rating

Pros:

Cons: Everything is scattered. Hard to find the right tools.

Used for many years.
Reviewed by a BDC Manager Jul 29, 2019
Recommended: YES
✅ Verified Rating

Pros: I like it but it's all I know. Takes too much time to use this tool.

Cons: We have outgrown this tool. Needs more options.

Not an easy system to manage.
Reviewed by an Internet Salesperson Jul 25, 2019
Recommended: YES
✅ Verified Rating

Pros: Takes too much time to access and process information.

Cons:

good product but isn't easy to manage.
Reviewed by an Internet Salesperson Jul 15, 2019
Recommended: YES
✅ Verified Rating

Pros: Too many clicks to access information.

Cons:

Everything else integrates well with this.
Reviewed by Parts Manager Jun 17, 2019
Recommended: YES
✅ Verified Rating

Pros: Easy to use and manage, our departments seem happy with this.

Cons:


Contact Info

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