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CDK Global

CDK Global

CDK CRM

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
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3
4
8
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Amazing Product!
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: I really like using their CRM and have found it to be very user friendly.

Cons: None.

Very user friendly and makes it easy to call tech support
Reviewed by a Dealer Professional November 16th
Recommended: YES
✅ Verified Rating

Pros: interface very easy to use and works great with all the other CDK programs and software

Cons:

Very hard to navigate.
Reviewed by Sales Manager November 8th
Recommended: NO
✅ Verified Rating

Pros: It does what its meant to do just not easy to get things done.

Cons: It makes it difficult to get to different places, outdated and just not user friendly!

Its not user friendly and outdated!
Reviewed by BDC Manager November 8th
Recommended: NO
✅ Verified Rating

Pros:

Cons: The program was difficult to learn and use. It's slow at times and many time my progress wouldn't save and I had to start over.

Very easy to learn but very outdated and slow at times.
Reviewed by a Salesperson November 2nd
Recommended: YES
✅ Verified Rating

Pros: It's very easy to learn and use, also helps stay connected to customers old and new.

Cons: Sometimes slow and seems very outdated.

Slow response even though it was very easy to learn!
Reviewed by Salesperson October 19th
Recommended: NO
✅ Verified Rating

Pros: The program was very easy to learn and use.

Cons: Very sluggish at times made it hard to work quickly and move through tools.

Needs some updating, just seems very outdated but easy to learn.
Reviewed by Salesperson October 19th
Recommended: NO
✅ Verified Rating

Pros: Easy to learn.

Cons: Needs some updating, it just seems very outdated. Also crashed and took a bit to get back in, but I'm sure they can fix that.

Does what should do but needs some updating
Reviewed by a Finance Manager/Director October 17th
Recommended: YES
✅ Verified Rating

Pros: Once you get use to using it, its a good product and does exactly what it should do.

Cons: Needs some updating, could also be more user friendly and easier to learn.

Feels very outdated and not very user friendly
Reviewed by a Salesperson October 17th
Recommended: NO
✅ Verified Rating

Pros:

Cons: The product is very outdated and harder to learn than other CRMs.

It was very well organized.
Reviewed by a Salesperson October 3rd
Recommended: YES
✅ Verified Rating

Pros: Very Well organized, and easy to navigate.

Cons:


Contact Info

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