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CDK Global

CDK Global

CDK CRM

 Rate Product
Star Rating Distribution:
33
39
43
27
9
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Last edited by Laurel Stankus on A few seconds ago

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
33
39
43
27
9

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Easy to use and does everything I need.
Reviewed by Parts Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: It manages our customer base very well. Reporting is in real time which I really like.

Cons:

Used for many years but not happy.
Reviewed by a General Sales Manager Yesterday
Recommended: YES
✅ Verified Rating

Pros: As time goes by, they have been losing ground.

Cons: Difficult to manage and not many options.

Works well with all our departments.
Reviewed by an Internet Director 3 days ago
Recommended: YES
✅ Verified Rating

Pros: Pretty easy to use and exchange information with other departments.

Cons:

Easy to use, reports are great.
Reviewed by Sales Manager 4 days ago
Recommended: YES
✅ Verified Rating

Pros: We've used them for awhile and there are not too many glitches, works pretty smooth and is very efficient.

Cons:

Easy to use and very intuitive.
Reviewed by Internet Sales 6 days ago
Recommended: YES
✅ Verified Rating

Pros: I like using this CRM. It pretty much handles everything without down-time. We used to have one that would freeze up all the time. Not good.

Cons:

Really easy to use and get information I need.
Reviewed by Parts Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Does a great job with parts and tech integration as well as messaging and keeping me updated where things are at. Tracking is easy and goes pretty smooth.

Cons:

It's the only CRM I know and I think it is great!
Reviewed by Internet Sales April 25th
Recommended: YES
✅ Verified Rating

Pros: Ease of use, I can quickly find what I need. Does a good job managing our sales and service customer base.

Cons:

Very interactive, easy to use and does the job.
Reviewed by Parts Manager April 25th
Recommended: YES
✅ Verified Rating

Pros: It's a good system. We've used it forever it seems like. For awhile it went downhill with customer support but it has gotten better.

Cons:

It's ok but sometimes you gotta jump through hoops to change anything.
Reviewed by Parts Manager April 24th
Recommended: YES
✅ Verified Rating

Pros: It's hard to change anything when you want to integrate other software.

Cons:

They were okay
Reviewed by a BDC Manager April 22nd
Recommended: YES
✅ Verified Rating

Pros: Used to use them- liked them, but needed better support.

Cons:


Contact Info

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Do you work for CDK Global? Claim your company page now!

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