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CDK Global

CDK Global

CDK CRM

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
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10
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Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Works Great!
Reviewed by Sales Manager Dec 21, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is pretty easy to use and works great for what we need it to. No issues yet.

Cons: None.

Not the best
Reviewed by an Internet Director Dec 13, 2016
Recommended: NO
✅ Verified Rating

Pros: We have used them for awhile now and they work for what we need it to.

Cons: They don't have great customer service and their system is difficult to use. Not the best CRM provider out there.

Not User Friendly
Reviewed by a Marketing Director Dec 8, 2016
Recommended: NO
✅ Verified Rating

Pros: Its a pretty decent CRM if your techie.

Cons: They dont have a mobile app and its an eyesore using their CRM system. It's also complicated to use.

Amazing Product!
Reviewed by a Marketing Director Nov 22, 2016
Recommended: YES
✅ Verified Rating

Pros: I really like using their CRM and have found it to be very user friendly.

Cons: None.

Very user friendly and makes it easy to call tech support
Reviewed by a Dealer Professional Nov 16, 2016
Recommended: YES
✅ Verified Rating

Pros: interface very easy to use and works great with all the other CDK programs and software

Cons:

Very hard to navigate.
Reviewed by Sales Manager Nov 8, 2016
Recommended: NO
✅ Verified Rating

Pros: It does what its meant to do just not easy to get things done.

Cons: It makes it difficult to get to different places, outdated and just not user friendly!

Its not user friendly and outdated!
Reviewed by BDC Manager Nov 8, 2016
Recommended: NO
✅ Verified Rating

Pros:

Cons: The program was difficult to learn and use. It's slow at times and many time my progress wouldn't save and I had to start over.

Very easy to learn but very outdated and slow at times.
Reviewed by a Salesperson Nov 2, 2016
Recommended: YES
✅ Verified Rating

Pros: It's very easy to learn and use, also helps stay connected to customers old and new.

Cons: Sometimes slow and seems very outdated.

Slow response even though it was very easy to learn!
Reviewed by Salesperson Oct 19, 2016
Recommended: NO
✅ Verified Rating

Pros: The program was very easy to learn and use.

Cons: Very sluggish at times made it hard to work quickly and move through tools.

Needs some updating, just seems very outdated but easy to learn.
Reviewed by Salesperson Oct 19, 2016
Recommended: NO
✅ Verified Rating

Pros: Easy to learn.

Cons: Needs some updating, it just seems very outdated. Also crashed and took a bit to get back in, but I'm sure they can fix that.


Contact Info

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