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CDK Global

CDK Global

CDK CRM

 Rate Product
Star Rating Distribution:
15
11
22
15
8
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
15
11
22
15
8

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

great CRM
Reviewed by Other Yesterday
Recommended: YES
✅ Verified Rating

Pros: We like CDK, it works well for us.

Cons:

OKAY product
Reviewed by Internet Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: It is for the most part user friendly

Cons: It can be difficult setting up templates.

Good tool
Reviewed by Other Last Week
Recommended: YES
✅ Verified Rating

Pros: Keeps the dealership organized with customers, problems get resolved quickly

Cons:

Everything runs smoothly1
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Great customer support! It was hard to learn at first but it was worth it!

Cons:

I don't like this
Reviewed by an Internet Salesperson August 31st
Recommended: NO
✅ Verified Rating

Pros:

Cons: I really don't like CDK and if I could switch I would.

System is good. support is bad!
Reviewed by a General Manager August 31st
Recommended: YES
✅ Verified Rating

Pros: No problems. No major problems. day to day it works for us!

Cons:

Gets the job done but not very intuitive!
Reviewed by a Marketing Director August 31st
Recommended: YES
✅ Verified Rating

Pros: Used forever and customer service is good, but I'm a squeaky wheel.

Cons: Needs to upgrade

CDK is fine
Reviewed by an Internet Director August 29th
Recommended: YES
✅ Verified Rating

Pros: Main issue we had with it was the fact that it was really basic and not as intuitive as what we switched to.

Cons:

so many options but hard to manage
Reviewed by an Internet Director August 28th
Recommended: YES
✅ Verified Rating

Pros: we've had them for years.. new employees have a tough time!

Cons: wish we could get updates..It's old fashioned!

Not a huge fan
Reviewed by a General Manager August 22nd
Recommended: NO
✅ Verified Rating

Pros:

Cons: This isn't very user friendly and there is a lot of glitches.


Contact Info

phone Not Available
explore Not Available
Do you work for CDK Global? Claim your company page now!

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