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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
35
26
42
29
7
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
35
26
42
29
7

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Does the job but old technology.
Reviewed by Group Executive Last Week
Recommended: YES
✅ Verified Rating

Pros: Does the job but old technology.

Cons: Takes too many clicks to get anywhere. They need to update.

Better than their DMS.
Reviewed by Group Executive October 24th
Recommended: YES
✅ Verified Rating

Pros: At least the CRM works pretty good for us and is up to date and efficient.

Cons:

Quality products that never fail us.
Reviewed by an Internet Salesperson September 11th
Recommended: YES
✅ Verified Rating

Pros: Organization and information are the best. We can access whatever we need, quickly.

Cons:

Improvements are good.
Reviewed by an Internet Director September 5th
Recommended: YES
✅ Verified Rating

Pros: Mobile friendly and many good options.

Cons:

Support isn't as good as it used to be.
Reviewed by an Internet Salesperson September 5th
Recommended: YES
✅ Verified Rating

Pros: This CRM has what it takes but support isn't good.

Cons: Tool can be slow.

Once I saw how this worked, I loved it.
Reviewed by an Internet Salesperson September 4th
Recommended: YES
✅ Verified Rating

Pros: Great way to track and manage my customers. It reminds me when I need to follow up and contact someone.

Cons: None.

All encompassing. Has many options.
Reviewed by an Owner August 27th
Recommended: YES
✅ Verified Rating

Pros: I like this CRM.. It's easy to manage.

Cons:

Does everything we ask.
Reviewed by Service Associate August 23rd
Recommended: YES
✅ Verified Rating

Pros: Great for service communication, estimates, tracking customers and technicians.

Cons:

I really like CDK.
Reviewed by Service Manager August 22nd
Recommended: YES
✅ Verified Rating

Pros: Works great as far as I can see. I find it easy to use and train people on.

Cons: None.

Does what it is supposed to do.
Reviewed by Sales Manager August 15th
Recommended: YES
✅ Verified Rating

Pros: Most of our guys find it easy to use, does a good job. Customer tracking and reports are always current telling us where we are, service productivity and hours always available.

Cons: Can require too many clicks from one area to another. Wish that was smoother.


Contact Info

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explore Not Available
Do you work for CDK Global? Claim your company page now!

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