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CDK Global

CDK Global

CDK CRM

 Rate Product
Star Rating Distribution:
33
23
40
32
10
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
33
23
40
32
10

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Highly recommend this!
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: This is great for tracking customers, phone calls, road to sale, etc. Easy to use.

Cons: Data input from other employees can be problematic but only during the learning process, once they understand it it works!

I can't say enough about this!
Reviewed by a Finance Manager/Director Last Week
Recommended: YES
✅ Verified Rating

Pros: This CRM works great for us, does everything we need, efficient and timely.

Cons:

Easy to use for our service employees.
Reviewed by Group Executive July 6th
Recommended: YES
✅ Verified Rating

Pros: This is easy to navigate for our service employees and parts. The communication back and forth is good.

Cons: Support system stinks. They do it through texting and e-mails and I like talking to a real person to resolve an issue.

Love this website.
Reviewed by General Manager July 5th
Recommended: YES
✅ Verified Rating

Pros: This works great for us. I love these guys!

Cons:

Not very satisfied with .
Reviewed by BDC Manager July 3rd
Recommended: NO
✅ Verified Rating

Pros:

Cons: This is harder to manage as we grow and expand. Not very good anymore.

Somewhat satisfied with.
Reviewed by Internet Sales July 2nd
Recommended: YES
✅ Verified Rating

Pros: The product works and functions okay.

Cons: The company is slow to innovate and technologically behind.

Somewhat satisfied with.
Reviewed by Finance Manager/Director June 28th
Recommended: YES
✅ Verified Rating

Pros: The product is okay and does basic functions.

Cons: Could have more capabilities.

Not very satisfied with .
Reviewed by BDC Manager June 28th
Recommended: NO
✅ Verified Rating

Pros:

Cons: The system knocks us out and we have to start over. It is so time consuming and frustrating!

Hard to manage and support is too busy to guide us.
Reviewed by a General Sales Manager June 25th
Recommended: NO
✅ Verified Rating

Pros:

Cons: Can't run a CRM without proper training and support. This system was a joke.

Has been ok so far.
Reviewed by Owner June 25th
Recommended: YES
✅ Verified Rating

Pros: still learning a lot about the system.

Cons:


Contact Info

phone Not Available
explore Not Available
Do you work for CDK Global? Claim your company page now!

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