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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
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13
8
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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
15
8
14
13
8

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Too complicated to work for me.
Reviewed by Owner Yesterday
Recommended: YES
✅ Verified Rating

Pros: I see many possibilities and options to choose from.

Cons: Im not tech savvy so it doesn't work for me!

They cover everything a CRM should do!
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: They are also our DMS. It all works great together. Updates keep us going forward!

Cons:

Best CRM out there
Reviewed by Owner July 12th
Recommended: YES
✅ Verified Rating

Pros: This is the best CRM out there. They are highly organized and clean cut. The customer service is very helpful. They have ton a useful and helpful functions and products to help with every aspect of the dealership

Cons:

The customer service blew me away
Reviewed by Sales Manager July 10th
Recommended: YES
✅ Verified Rating

Pros: So refreshing to be able to actually get a hold of people. I hated with our old CRM leaving messages and playing phone tag, the worst is when you played it by yourself. The customer service here is truly amazing.

Cons:

Terrible Product!
Reviewed by Internet Director July 7th
Recommended: NO
✅ Verified Rating

Pros:

Cons: We cannot wait for our contract to end with CDK. The product has been terrible, the customer service is terrible, and we feel it doesn't do what we need it to do, nor what we were told it would do. There are serious problems that need to be addressed.

Works very well for us.
Reviewed by General Manager July 6th
Recommended: YES
✅ Verified Rating

Pros: We have been using CDK for awhile now and haven't came across any issues, it works really well for us.

Cons:

Poor CRM, there are better ones out there.
Reviewed by Owner July 3rd
Recommended: NO
✅ Verified Rating

Pros:

Cons: Mobile integration is very poor, and running reports was very difficult.

CDK is a great CRM
Reviewed by Owner June 30th
Recommended: YES
✅ Verified Rating

Pros: We switched from CDK to another CRM and it was the worst discussion that we have ever made. CDK is wonderful

Cons:

Quick and Easy
Reviewed by a Fixed Ops Director June 28th
Recommended: YES
✅ Verified Rating

Pros: If there is a warranty concern, it's no big deal! one click takes care of most problems!

Cons:

Good CRM but integrations problems
Reviewed by a BDC Manager June 26th
Recommended: YES
✅ Verified Rating

Pros: as a CRm the desking is great!

Cons: THe CDK CRM and CDK don't work together. Very frustrating.


Contact Info

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explore Not Available
Do you work for CDK Global? Claim your company page now!

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