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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
36
26
42
33
8
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
36
26
42
33
8

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Quality products that never fail us.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Organization and information are the best. We can access whatever we need, quickly.

Cons:

Improvements are good.
Reviewed by an Internet Director September 5th
Recommended: YES
✅ Verified Rating

Pros: Mobile friendly and many good options.

Cons:

Support isn't as good as it used to be.
Reviewed by an Internet Salesperson September 5th
Recommended: YES
✅ Verified Rating

Pros: This CRM has what it takes but support isn't good.

Cons: Tool can be slow.

Once I saw how this worked, I loved it.
Reviewed by an Internet Salesperson September 4th
Recommended: YES
✅ Verified Rating

Pros: Great way to track and manage my customers. It reminds me when I need to follow up and contact someone.

Cons: None.

All encompassing. Has many options.
Reviewed by an Owner August 27th
Recommended: YES
✅ Verified Rating

Pros: I like this CRM.. It's easy to manage.

Cons:

Does everything we ask.
Reviewed by Service Associate August 23rd
Recommended: YES
✅ Verified Rating

Pros: Great for service communication, estimates, tracking customers and technicians.

Cons:

I really like CDK.
Reviewed by Service Manager August 22nd
Recommended: YES
✅ Verified Rating

Pros: Works great as far as I can see. I find it easy to use and train people on.

Cons: None.

Does what it is supposed to do.
Reviewed by Sales Manager August 15th
Recommended: YES
✅ Verified Rating

Pros: Most of our guys find it easy to use, does a good job. Customer tracking and reports are always current telling us where we are, service productivity and hours always available.

Cons: Can require too many clicks from one area to another. Wish that was smoother.

Best CRM for new cars.
Reviewed by an Internet Director July 30th
Recommended: YES
✅ Verified Rating

Pros: Especially like their desking tool. Easy product to manage. All aspects with this CRM are solid.

Cons:

Pretty good but has it's issues.
Reviewed by a Marketing Director July 25th
Recommended: YES
✅ Verified Rating

Pros: Support has been very good for any concerns we have.

Cons: Not internet based. Cumbersome to use and very hard to change anything without affecting other things.


Contact Info

phone Not Available
explore Not Available
Do you work for CDK Global? Claim your company page now!

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CDK Global Products

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Category: Websites
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Lot Management
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CDK Global
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GetWireless
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Category: CRM - Fixed Ops
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100% Recommended    Recom'd 4 Ratings
CDK Drive XL
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100% Recommended    Recom'd 2 Ratings
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