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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
7
22
13
2
2
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Last edited by Laurel Stankus on A few seconds ago

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
7
22
13
2
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

good product but isn't easy to manage.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Too many clicks to access information.

Cons:

Everything else integrates well with this.
Reviewed by Parts Manager June 17th
Recommended: YES
✅ Verified Rating

Pros: Easy to use and manage, our departments seem happy with this.

Cons:

Very functional and efficient to use.
Reviewed by an Internet Director June 12th
Recommended: YES
✅ Verified Rating

Pros: Easy to navigate and manage departments with this platform.

Cons:

Easy to use and does everything I need.
Reviewed by Parts Manager May 17th
Recommended: YES
✅ Verified Rating

Pros: It manages our customer base very well. Reporting is in real time which I really like.

Cons:

Used for many years but not happy.
Reviewed by a General Sales Manager May 17th
Recommended: YES
✅ Verified Rating

Pros: As time goes by, they have been losing ground.

Cons: Difficult to manage and not many options.

Works well with all our departments.
Reviewed by an Internet Director May 16th
Recommended: YES
✅ Verified Rating

Pros: Pretty easy to use and exchange information with other departments.

Cons:

Easy to use, reports are great.
Reviewed by Sales Manager May 15th
Recommended: YES
✅ Verified Rating

Pros: We've used them for awhile and there are not too many glitches, works pretty smooth and is very efficient.

Cons:

Easy to use and very intuitive.
Reviewed by Internet Sales May 13th
Recommended: YES
✅ Verified Rating

Pros: I like using this CRM. It pretty much handles everything without down-time. We used to have one that would freeze up all the time. Not good.

Cons:

Really easy to use and get information I need.
Reviewed by Parts Manager May 10th
Recommended: YES
✅ Verified Rating

Pros: Does a great job with parts and tech integration as well as messaging and keeping me updated where things are at. Tracking is easy and goes pretty smooth.

Cons:

It's the only CRM I know and I think it is great!
Reviewed by Internet Sales April 25th
Recommended: YES
✅ Verified Rating

Pros: Ease of use, I can quickly find what I need. Does a good job managing our sales and service customer base.

Cons:


Contact Info

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explore Not Available
Do you work for CDK Global? Claim your company page now!

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