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CDK Global

CDK Global

CDK CRM

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5
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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
8
5
9
12
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

We use CDK for everything!
Reviewed by a Vendor Executive Last Week
Recommended: YES
✅ Verified Rating

Pros: Full Syndication! Every aspect of our business speaks to each other!

Cons:

User friendly and easy to manipulate!
Reviewed by a Dealer Professional May 3rd
Recommended: YES
✅ Verified Rating

Pros: Quick to learn! basically it's good!

Cons: don't like integration features!, especially with 3rd party

Great CRM
Reviewed by an Internet Salesperson May 1st
Recommended: YES
✅ Verified Rating

Pros: This is a good CRM, I have not had any issues with it since using it. Love that it keeps my tasks organized for me.

Cons: None

Easy to turn leads into sales!
Reviewed by an Internet Director April 18th
Recommended: YES
✅ Verified Rating

Pros: I like that they do both CRM and Website! Everything works great together!

Cons:

Needs updating
Reviewed by a Salesperson March 29th
Recommended: NO
✅ Verified Rating

Pros: reporting is okay

Cons: Its slow, not easy to learn, not user friendly, interface seems slow. Needs major updating

They do the job.
Reviewed by an Internet Director March 29th
Recommended: NO
✅ Verified Rating

Pros:

Cons: They struggle as the apps are outdated! Support can be a challenge. looking for upgrades.

Very outdated
Reviewed by a General Manager March 20th
Recommended: NO
✅ Verified Rating

Pros: This CRM is ancient! Did very, very basic functions and that was it.

Cons: The largest frustration I had was that this company failed to evolve with a changing market. The platform was very outdated, we cannot send out campaigns or inventory shots through the CRM.

We are under contract or I would change!
Reviewed by an Internet Salesperson March 6th
Recommended: NO
✅ Verified Rating

Pros: Great Service. CDK does have good basic functions.

Cons: Too expensive for the service we receive!

This CRM is very functional.
Reviewed by Sales Manager February 20th
Recommended: YES
✅ Verified Rating

Pros: CDK is easy to use and easy to change!

Cons: It looks outdated!

Used CDK CRM for a long time! Very Happy!
Reviewed by Sales Manager February 14th
Recommended: YES
✅ Verified Rating

Pros: CDK is efficient and I don't ever have problems!

Cons: none


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