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CDK Global

CDK Global

CDK CRM

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5
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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Last edited by Laurel Stankus on A few seconds ago

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
6
5
8
12
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Easy to turn leads into sales!
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: I like that they do both CRM and Website! Everything works great together!

Cons:

Needs updating
Reviewed by a Salesperson March 29th
Recommended: NO
✅ Verified Rating

Pros: reporting is okay

Cons: Its slow, not easy to learn, not user friendly, interface seems slow. Needs major updating

They do the job.
Reviewed by an Internet Director March 29th
Recommended: NO
✅ Verified Rating

Pros:

Cons: They struggle as the apps are outdated! Support can be a challenge. looking for upgrades.

Very outdated
Reviewed by a General Manager March 20th
Recommended: NO
✅ Verified Rating

Pros: This CRM is ancient! Did very, very basic functions and that was it.

Cons: The largest frustration I had was that this company failed to evolve with a changing market. The platform was very outdated, we cannot send out campaigns or inventory shots through the CRM.

We are under contract or I would change!
Reviewed by an Internet Salesperson March 6th
Recommended: NO
✅ Verified Rating

Pros: Great Service. CDK does have good basic functions.

Cons: Too expensive for the service we receive!

This CRM is very functional.
Reviewed by Sales Manager February 20th
Recommended: YES
✅ Verified Rating

Pros: CDK is easy to use and easy to change!

Cons: It looks outdated!

Used CDK CRM for a long time! Very Happy!
Reviewed by Sales Manager February 14th
Recommended: YES
✅ Verified Rating

Pros: CDK is efficient and I don't ever have problems!

Cons: none

Good CRM tool
Reviewed by Salesperson February 9th
Recommended: YES
✅ Verified Rating

Pros: Its a good CRM that gets the job done, Lacks some features but has everything you'll need.

Cons: The reporting could be better, its not the easiest interface.

Works Great!
Reviewed by Sales Manager Dec 21, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is pretty easy to use and works great for what we need it to. No issues yet.

Cons: None.

Not the best
Reviewed by an Internet Director Dec 13, 2016
Recommended: NO
✅ Verified Rating

Pros: We have used them for awhile now and they work for what we need it to.

Cons: They don't have great customer service and their system is difficult to use. Not the best CRM provider out there.


Contact Info

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