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CDK Global

CDK Global

CDK CRM

 Rate Product
Star Rating Distribution:
32
24
37
32
11
Rating by Job Title:

Contact Info

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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Last edited by Laurel Stankus on A few seconds ago

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
32
24
37
32
11

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Quite satisfied with.
Reviewed by Internet Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: the product and support are good. Easy to use.

Cons: None currently.

Highly satisfied with.
Reviewed by BDC Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: The CRM works great and is easy to navigate.

Cons: None currently.

Good customer support
Reviewed by Other Last Week
Recommended: YES
✅ Verified Rating

Pros: Great CRM - easy to use. Good customer support

Cons: none

Not satisfied with .
Reviewed by Internet Sales Last Week
Recommended: YES
✅ Verified Rating

Pros: Basically a strong CRM, but help is never available. We can't switch or I would.

Cons: Basically a strong CRM, but help is never available. We can't switch or I would.

Ease of use.
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Tracking and information are easy access.

Cons:

A few years ago, I had multiple reps. Now i have 1.
Reviewed by Fixed Ops Director June 6th
Recommended: YES
✅ Verified Rating

Pros: I can get tech support and they do a good job. Not personal and never a training.

Cons: Rep is too busy to be much help.

Quite satisfied with.
Reviewed by BDC Manager June 5th
Recommended: YES
✅ Verified Rating

Pros: Is user friendly, but can be frustrating at times.

Cons: Is user friendly, but can be frustrating at times.

Highly satisfied with.
Reviewed by Internet Sales June 4th
Recommended: YES
✅ Verified Rating

Pros: Support couldn't be better. Inventory is a snap and leads are easy and good.

Cons: None currently.

Expensive and hard to manage.
Reviewed by a BDC Manager June 4th
Recommended: NO
✅ Verified Rating

Pros: Not enough to mention

Cons: Reynolds is a much better CRM.

Somewhat satisfied with.
Reviewed by Internet Sales May 11th
Recommended: YES
✅ Verified Rating

Pros: Campaigns are pretty good and syncs with DMS.

Cons: Lots of stuff is not great. Duplicate customers are easy to create, lots of clicks to complete 1 task. Support is terrible, user interface makes it difficult to learn for rookies.


Contact Info

phone Not Available
explore Not Available
Do you work for CDK Global? Claim your company page now!

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