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CDK Global

CDK Global

CDK CRM

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Star Rating Distribution:
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11
5
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About the Product

Having the tools necessary to increase customer satisfaction and successfully manage your relationships is essential. CDK CRM can help your automotive dealership reach out to more people and track those leads. All you have to do is turn them into customers.

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Product Summary

Product Overview
CDK CRM Product Overview

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Star Rating Distribution:
5
5
7
11
5

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Very outdated
Reviewed by a General Manager 4 days ago
Recommended: NO
✅ Verified Rating

Pros: This CRM is ancient! Did very, very basic functions and that was it.

Cons: The largest frustration I had was that this company failed to evolve with a changing market. The platform was very outdated, we cannot send out campaigns or inventory shots through the CRM.

We are under contract or I would change!
Reviewed by an Internet Salesperson March 6th
Recommended: NO
✅ Verified Rating

Pros: Great Service. CDK does have good basic functions.

Cons: Too expensive for the service we receive!

This CRM is very functional.
Reviewed by Sales Manager February 20th
Recommended: YES
✅ Verified Rating

Pros: CDK is easy to use and easy to change!

Cons: It looks outdated!

Used CDK CRM for a long time! Very Happy!
Reviewed by Sales Manager February 14th
Recommended: YES
✅ Verified Rating

Pros: CDK is efficient and I don't ever have problems!

Cons: none

Good CRM tool
Reviewed by Salesperson February 9th
Recommended: YES
✅ Verified Rating

Pros: Its a good CRM that gets the job done, Lacks some features but has everything you'll need.

Cons: The reporting could be better, its not the easiest interface.

Works Great!
Reviewed by Sales Manager Dec 21, 2016
Recommended: YES
✅ Verified Rating

Pros: Their CRM is pretty easy to use and works great for what we need it to. No issues yet.

Cons: None.

Not the best
Reviewed by an Internet Director Dec 13, 2016
Recommended: NO
✅ Verified Rating

Pros: We have used them for awhile now and they work for what we need it to.

Cons: They don't have great customer service and their system is difficult to use. Not the best CRM provider out there.

Not User Friendly
Reviewed by a Marketing Director Dec 8, 2016
Recommended: NO
✅ Verified Rating

Pros: Its a pretty decent CRM if your techie.

Cons: They dont have a mobile app and its an eyesore using their CRM system. It's also complicated to use.

Amazing Product!
Reviewed by a Marketing Director Nov 22, 2016
Recommended: YES
✅ Verified Rating

Pros: I really like using their CRM and have found it to be very user friendly.

Cons: None.

Very user friendly and makes it easy to call tech support
Reviewed by a Dealer Professional Nov 16, 2016
Recommended: YES
✅ Verified Rating

Pros: interface very easy to use and works great with all the other CDK programs and software

Cons:


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