CDK Global

Pros: While this is a great system, it does take some getting used to and getting over the learning curve.

Cons:

Pros: This product is one of the better ones as far as DMS goes. We are pretty happy with it. Functionality is great.

Cons:

Pros: They appeal to the masses but not the individual. Too big of a ship to make small turns. They don't listen nor make any changes that we request-our requests drop into a dark hole.

Cons: They need to step it up on requests we make to them. It is frustrating to take the time to send in requests and not get a response.

Pros: I like CDK and think it's a good system

Cons: Could do things better

Pros: Old technology and very expensive

Cons: see above

Pros: Integrates very well with everything else we use.

Cons:

Pros: It is the best DMS out there. If their customer service was better I would score them much higher. It is a great DMS.

Cons:

Pros: They are a good DMS with fewer glitches than in the past. Support is also better. The product has always been very good , other than a lot of clicks.

Cons:

Pros: I like this platform and I like the navigation, easy. Works well for BDC and other departments.

Cons:

Pros:

Cons: I liked our previous DMS better. Easier to use and not so cumbersome.