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CDK Global

CDK Global

CDK Global

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Star Rating Distribution:
4
1
0
0
1
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About the Product

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Last edited by Laurel Stankus on A few seconds ago

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Product Summary

Star Rating Distribution:
4
1
0
0
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

The simplicity of the interface make it worth it!
Reviewed by a Dealer Professional November 11th
Recommended: YES
✅ Verified Rating

Pros: The simplicity of the interface makes it really easy to work with!

Cons: No complains since the update.

Clean website
Reviewed by a Dealer Professional July 29th
Recommended: YES
✅ Verified Rating

Pros: I like the clean look of the website and the ease of search. The customer service is good too. Follow up is fast and friendly.

Cons: We would like to make changes to be a little simpler. Once we find what we need, it ends up being simple and easy to make changes.

Easy to maneuver and search
Reviewed by a Dealer Professional July 29th
Recommended: YES
✅ Verified Rating

Pros: The website is easy to maneuver and the customer service from them is great, we can always get an answer right away.

Cons: None.

Generic and bland layout.
Reviewed by a Dealer Professional July 29th
Recommended: YES
✅ Verified Rating

Pros: We like that the search helps us find anything quickly so we can make changes. I feel the search option also works well for the customer.

Cons: The website looks too generic, like all other dealers using CDK. We would like to be able to customize more.

Love that we can put special pricing in the details.
Reviewed by a Dealer Professional July 29th
Recommended: YES
✅ Verified Rating

Pros: We are happy with CDK for the most part. We are able to make changes, put new inventory online and is able to navigate easily. We love that customers can type in the search a color and all the cars that color come up both new and used. I also like that we can put special pricing in the details.

Cons: I can't think of anything we'd change, I feel the website is good.

If you call C.D.K. you will never reach tec support.
Reviewed by a Service Manager June 8th
Recommended: NO
✅ Verified Rating

Pros: none.

Cons: I called tec support today. After an on hold wait time of 25 minutes someone finally answered the phone and hung up on me. I called back and was put on hold for another 25 minutes. I feel like I'm paying for a product that has less than adequate support. In all reality its the worst support system I have dealt with in 10 years. the company slogan should be long wait times and poor service.

Dealer Rating
Reviewed by a Dealer Professional Dec 5, 2013
Recommended: YES
✅ Verified Rating

Pros: Great Product and easy to navigate through

Cons:

Dealer Rating
Reviewed by an Owner Dec 27, 2011
Recommended: NO
✅ Verified Rating

Pros: I can't think of any.

Cons: Nothing works like it should. Tied to the computer. Cannot manage things remotely Does not accurrately track ROI. Spend more time managing the CRM then customers

Dealer Rating
Reviewed by a Vendor Executive Dec 15, 2011
Recommended: YES
✅ Verified Rating

Pros: Very involved program. The good thing is that you can really get as in depth as you would like with it or as little. It really isn't a black or white type program.

Cons: There is so much to learn. Takes time but will pay off if given time.

Dealer Rating
Reviewed by a Sales Manager Dec 13, 2010
Recommended: YES
✅ Verified Rating

Pros: leads are added through dealer socket and our BDC

Cons: leads are too often duplicated,


Contact Info

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explore Not Available
Do you work for CDK Global? Claim your company page now!

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