CDK Global

Pros: We have used them for quite a few years and support has always been good for us except for one short period of time, but that is rectified.

Cons:

Pros:

Cons: Been using it for too long it seems like. Not the best.

Pros: It's ok but does not integrate well with parts department software.

Cons:

Pros: Likes how it runs.

Cons: It is kind of expensive for what is provided.

Pros: We are able to store customer info, deals, and details in this DMS and its great for organizations. It runs very smooth.

Cons:

Pros: Easy to navigate and teach new employees. Very efficient tool on the back eng.

Cons:

Pros: Good information, good reports, have used them for years.

Cons:

Pros: While this is a great system, it does take some getting used to and getting over the learning curve.

Cons:

Pros: This product is one of the better ones as far as DMS goes. We are pretty happy with it. Functionality is great.

Cons:

Pros: They appeal to the masses but not the individual. Too big of a ship to make small turns. They don't listen nor make any changes that we request-our requests drop into a dark hole.

Cons: They need to step it up on requests we make to them. It is frustrating to take the time to send in requests and not get a response.