Pros: They are easy to work with and helpful. Customer service is great.
Pros: We used them for a while for SEM until we stopped using them.
Cons: It was an internal decision. We felt their SEM product was inferior to another we started using.
Pros: They are pretty good. Prompt to get back with me on what we need.
Cons: They could work on more internal communication between rep. More of a personable touch with the rep would be nice.
Pros: I would give them a 10 for customer service. They have always been so helpful and answer any questions I have.
Cons: We are higher in our SEM benchmarks than we would like to be. That could be something we need to fix on our end I am missing it.
Pros: They are attentive to the account. Naveen is taking over as our account rep. They are great and always available when we need them.
Pros: I would give them six stars if I could. It is so important for us a large corporate auto group to talk strategy. We have ambitious goals and we like to pair with vendors who share the same vision. Appearance is more so a partner than a vendor. We have a conversation when we talk. having someone who can be a partner and seem like a team member makes a huge difference on outcome. They are quick to answer questions and will go above and beyond in that way.
Cons: Our only recommendation is that they would expand and add more products so we could use all of those as well!
Pros: They are consistent, they have great reports and are really quick to make any customizations or updates we need. Customer service is great, but we haven't needed them because we don't ever have issues.
Pros: They are extremely helpful and knowledgeable for fixed ops SEM. They stay in good communication with us and if we have any problems, they are resolved quickly. Great company all around
Pros: We have used adpearance for a long time now, nothing but great service and results from their products. Their personnel has changed recently but through the changes everyone has been great.
Pros: Kendall does an excellent job for us! I couldnt be happier with the service. Not only is Adpearance easy to work with, the product is great and has definitely brought some traffic and activity to our site.
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