The Wayfaring Voyager
4 Way to Incentivize New Customers to Use Your Dealership
It’s not always easy bringing new customers, especially now with digital marketing as a such an integral part of appealing to new buyers. However, there are some ways you can encourage potential customers to visit your site and to think about buying the vehicles you have to offer. Here are some ways you can offer a reason for new clients to check out your inventory and to recommend you to others.
1. Brand yourself
Branding is an incredibly important part of making sure you are reaching new clients. While branding yourself was not a conversation years ago, it is now essential to understanding how clients will use your business and how you can bring in a steady stream of new people on a regular basis. Before you do anything, you will want to sit down and take a look at your strategy as a brand and what exactly you want to get across to new clients. Once you have this in place, you will have an understanding of why clients are choosing your company over the competition.
2. Interact on social media
Posting isn’t the only thing you can do on social media. In fact, it’s recommended that you think of some other ways to create interest other than just posting relevant content. You should take some time and interact with some of your followers and make sure to answer any questions they might have about your dealership. Not only does this encourage client trust with the people you are interacting with, but it also shows potential buyers how involved you are in the process of helping others.
Social media is also the best place for promotional content. Because it is free to post, you can include information on when your next sale is, any coupons or deals that you want to share, or events involving the community.
3. Create a backlog of information
Showing potential customers that you are an expert in the business is a great way to gain their trust and increase the likelihood that they will use you to purchase their next car. In order to establish yourself as an expert, you’ll want to create content on your blog that helps new customers make informed decisions on their next purchase. Content that speaks directly to those looking to use you can help them decide whether or not your company is right for them. You’ll also want to create an FAQ page where they can get quick information if necessary.
Having this content is great for regular posting on social media, as well.
4. Offer testimonials
Other than actually interacting with clients, the best thing to do is to show them that you have already had successful client relationships. Testimonials are a great way to get a leg up on the competition and to show rather than just tell clients that you have formed positive interactions and sales in the past. This is why it is also important to have a way for clients to rate you or let you know how your business has performed.
If you are thinking about including testimonials, the best thing to do is to contact clients that have been wonderful to work with and who would like to see you succeed. Sending out an email to those you have worked with in the past can be the best way to get in touch with those who might be willing to provide you with a testimonial.
When it comes down to it, the main thing is making sure that you show clients that you care about them and making their experience with your company worthwhile.
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1 Comment
Maddy Low
DrivingSales
I agree, social media interaction is crucial for bringing people to your dealership. If they know their friends love the dealership or they've had positive interactions, nothing is stopping them from coming your way.