Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Allan Cooper

Allan Cooper Principal

Exclusive Blog Posts

How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

What 89% of salespeople are failing to do...

What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

Why Your Online Shoppers Don’t Take the Bait

Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

A recent study from Vanderbilt University's Owen Graduate School of Management suggests that simply training good employees is not necessarily enough to keep them around. In fact, sometimes training (on its own) lead employees to leave companies as they become more valuable in the marketplace. All is not lost, however. The study finds that employees who feel empowered are far more likely to stay with a company. When employees have a measure of autonomy and decision making power, they “buy in” or commit more fully to a company. Empowerment also includes reward or bonuses directly proportional to performance. Incentives and rewards help to keep employees motivated and on top of their game. It’s important to strike a balance. Investing in employees without their return investment in your company will generate little reward. However, hiring good people, investing in them and empowering them fosters their commitment to you.

 Unlock all of the community & features  Join Now